![Brighthead IT PVT. LTD.](https://media.trabajo.org/img/noimg.jpg)
Customer Care Executive(3+ Yr Exp,mohali)
2 weeks ago
We're looking for a Customer Care Executive to join our international team. Your main role is to assist customers, handle inquiries, and ensure a positive experience. If you're a people person with good communication skills, we want you
**Responsibilities**:
- Help customers with product/service info and resolve issues.
- Work with different teams to solve problems promptly.
- Stay informed about our products, services, and company policies.
- Maintain high-quality service as per our standards.
- Document interactions accurately in our system.
- Collect and record customer feedback for improvement.
- Juggle multiple tasks while staying detail-oriented.
**Qualifications**:
- Bachelor's degree or equivalent experience.
- Previous customer service experience, especially in international settings.
- Excellent spoken and written English.
- Strong interpersonal skills.
- Comfortable using CRM software.
Pay: Up to ₹35,000.00 per month
Schedule:
- Night shift
- US shift
**Education**:
- Higher Secondary(12th Pass) (preferred)
**Experience**:
- Technical support: 1 year (required)
- total work: 1 year (preferred)
- Customer service: 1 year (preferred)
**Language**:
- English (required)
Work Location: In person
**Speak with the employer**
+91 7087959295
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