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Process Assistant

4 weeks ago

Kolkata, India ASSPL - West Bengal Full time

High school or equivalent diploma
- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
- Can lift up to 49 pounds, stand/walk during shifts lasting up to 12 hours, and be able to frequently push, pull, squat, bend, and reach
- Work 40 hours/week, and overtime as required

At Amazon, we strive to be Earth’s most customer-centric company where people can find and discover anything they want to buy online. We hire the world’s brightest minds, offering them an environment in which they can relentlessly improve the experience for customers. Innovation and creativity are built into the DNA of the company and are encouraged at all levels of employment. Every day we strive to solve complex technical and business problems with simplicity. We’re making history and the good news is we’ve only just begun Key job responsibilities Amazon is a highly data driven company and highly passionate about its customers. In this context it is vital to ensure that the customers always get their orders on time and with quality. The processes at the FCs involve a large numbers of associates. One of the most critical roles of a process associate is to mentor/guide the associates towards ensuring meeting the customer expectation by following our standard work practice keeping safety, quality and productivity in mind. A day in the life 1) Daily Management of shift. 2) Administrative management of associates 3) Job allocation to associates 4) Monitoring and mentoring of associates on productivity, quality and safety. 5) Responsible for shift quality and associated action plans 6) Preparing and implementing training and development plans for associates. 7) Conduct a 4M and 5S audit for the respective work stations on a daily basis.
Experience with MS office tools and Amazon FC tools preferred.

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