Call Quality Executive

3 weeks ago


Gandhinagar, India agrovikas agritech pvt ltd Full time

Call centre quality auditors listen to calls from the call centre operators and BPO, recorded or live, in order to assess compliance with protocols and quality parameters.
They grade the employees and provide feedback on the issues that require improvement.
They interpret and spread quality parameters received by the management.

**Responsibilities**:

- Manage team of 5 call quality auditors, Monitor auditing of team 100+ people.
- Track and manage the call.
- Provides performance feedback and input to all monitored calls to increase service quality real-time discussion.
- One on one meeting with quality auditors and agents and team leaders to improve call quality.
- Provide training quality auditors and agents.

**Job Types**: Full-time, Permanent

Pay: ₹18,000.00 - ₹22,000.00 per month

Schedule:

- Day shift

**Experience**:

- total work: 1 year (preferred)

Ability to Commute:

- Ghandinagar, Gujarat (required)

Ability to Relocate:

- Ghandinagar, Gujarat: Relocate before starting work (required)

Work Location: In person


  • Call Quality Auditor

    2 weeks ago


    Gandhinagar, India Cosmos Manpower Private Limited Full time

    As a Call Quality Auditor, your responsibilities include call monitoring for the calls handled by the customer service agents, performing quality audits, conducting analysis and providing feedback to the agents for the parameters. who has previously worked in a Call Quality Auditing process for a minimum of 1- 2 years of Experience. **Role And...


  • Gandhinagar, India agrovikas agritech pvt ltd Full time

    **Call Quality Auditor** Call center quality auditors listen to calls from the call center operators and BPO, recorded or live, in order to assess compliance with protocols and quality parameters. They grade the employees and provide feedback on the issues that require improvement. They interpret and spread quality parameters received by the...

  • Call Quality Auditor

    2 weeks ago


    Gandhinagar, Gujarat, India Agrovikas Agritech Pvt Ltd Full time

    We are looking for a call quality auditor who has worked in any BPO/call center and audited calls.Responsibilities: Call auditing of a team of 30+ people.- listen to calls regularly and update quality parameters in the portal.- one on one meetings with agents and team leaders to improve call quality.- provide training to agents.- ready to work in shifts.-...

  • Quality Auditor

    4 weeks ago


    Gandhinagar, India Agrovikas Agritech Pvt Ltd Full time

    We are looking for a call quality auditor who has worked in any BPO/call center and audited calls. Responsibilities: - Call auditing of a team of 30+ people. - listen to calls regularly and update quality parameters in the portal. - one on one meetings with agents and team leaders to improve call quality. - provide training to agents. - ready to work in...


  • Gandhinagar, India Kotson Projects Pvt. Ltd. Full time

    **Required: Telecalling Executive** **About the Company - SOLAR Industry** **Prior experience in the SOLAR INDUSTRY Preferable** **Fresher can apply.** **Location - Gandhinagar** **Role Category: B2B and Retail** Reporting to: Head /Manager (EPC) Function: Project & Rooftop Sales Job Purpose: To do telecalling Marketing and Sales responsibilities in...


  • Gandhinagar, India iMaker technology Pvt. Ltd Full time

    We are seeking enthusiastic and self-motivated individuals to join our team as Telecallers. As a Telecaller, you will be responsible for making outbound calls to prospective customers, introducing our products/services, and generating leads or sales. Your main goal will be to engage customers, build rapport, and convince them to take the desired...


  • Gandhinagar, Gujarat, India Indian Beauty Institute Full time

    manage the front office ,call the inquiresSalary: ₹8, ₹12,000.00 per monthSchedule: Day shift Fixed shiftSupplemental pay types: Commission pay Performance bonusEducation: Higher Secondary(12th Pass) (preferred)Experience:- total work: 1 year (preferred)Speak with the employerExpected Start Date: 01/02/2024


  • Gandhinagar, India JB Enterprises Full time

    Making outbound calls to generate leads - Developing and maintaining a positive working relationship with clients - Following up with incoming leads - Establishing, developing, and maintaining business relationships with prospective customers - Answering phones and explaining the company's products and services - Contacting existing and prospective customers...


  • Gandhinagar, India Indian Beauty Institute Full time

    manage the front office ,call the inquires **Salary**: ₹8,000.00 - ₹12,000.00 per month Schedule: - Day shift - Fixed shift Supplemental pay types: - Commission pay - Performance bonus **Education**: - Higher Secondary(12th Pass) (preferred) **Experience**: - total work: 1 year (preferred) **Speak with the employer** +91 9909988084 Expected...

  • Building Material

    4 weeks ago


    Gandhinagar, India Orange Call net Full time

    Require Sales Executive **Gandhinagar **Location Speak to Employers - 8420612233 **Required Qualification & Experience**: - At least 1-5 years’ experience in Building Material like Bison Panel, fiber cement board, gypsum board, sandwich panels, boards, Tile adhesive, Putty, Block fix, Marble, Granite, Stone, Pipes, Ceramic (Note: Work experience in...


  • Gandhinagar, India Tekni Plex India Private Limited Full time

    **QC Executive - Plastic Industry** **Education **: Diploma / Graduate - Plastic / CIPET **Experience**: 05 to 10 Years (**Quality Control In Plastic Industry**) - **Experience in Plastic Packaging Manufacturing will be given preference.**_ - Maintain Incoming Material Inspection System and Prepare SOP for the same, Generate NC and record CAPA from...

  • Support Executive

    1 week ago


    Gandhinagar, India agrovikas agritech pvt ltd Full time

    We - re looking for an support executive who can confirm orders over the call. **Responsibilities** - Listen to customer calls and Manage and Confirm the orders over the Call. - Understand the needs of the customer and give them sufficient information over the Call. **Requirements**: - Proven work experience as an order confirmation Executive in a...


  • Gandhinagar, India Place1India Full time

    Position Name - Customer Care Executive Location - Bhat, Gandhinagar Gujarat Company Info - Apollo Hospital Helpline Call Center Total Openings - 10 Male/Female Qualification - Graduates Freshers & Exp Salary - up to 20000 - Depends on Exp or Interview Experience - Freshers or Exp as Customer Care Executive/Telecaller/Call Center/Customer...


  • Gandhinagar, India agrovikas agritech pvt ltd Full time

    **IT Support Executive** **Job Summary** The IT Support Executive is responsible for ensuring the smooth operation of the organization's IT systems and providing technical support to end-users, with a primary focus on Asterisk and Dialer server management. This role involves troubleshooting hardware and software issues, managing network infrastructure, and...

  • Support Executive

    2 weeks ago


    Gandhinagar, Gujarat, India agrovikas agritech pvt ltd Full time

    We- re looking for an support executive who can confirm orders over the call.Responsibilities Listen to customer calls and Manage and Confirm the orders over the Call. Understand the needs of the customer and give them sufficient information over the Call.Requirements: Proven work experience as an order confirmation Executive in a Telecalling Department.-...

  • Tele Caller

    4 weeks ago


    Gandhinagar, India Swagat Group Full time

    **About Us** Swagat Group is a construction & real estate company committed to build aspirations and delivering value. In the last 50 years, we have developed over 90 Lacs sq. ft. of prime high-rise housing, bungalows, Villa, Condominiums & Commercial Buildings etc. across Gujarat. Over 40,000 happy smiles across 75+ landmark properties stand testimony to...

  • Tele Caller Executive

    3 weeks ago


    Gandhinagar, India Swagat Group Full time

    **About Us** **Swagat Group** is a construction & real estate company committed to build aspirations and delivering value. In the last 50+ years, we have developed over 1 Cr. sq. ft. of prime high-rise housing, bungalows, Villa, Condominiums & Commercial Buildings etc. across Gujarat. Over 40,000 happy smiles across 75+ landmark properties stand testimony...


  • Gandhinagar, India Eccentric Clinical Research Pvt Ltd Full time

    **Job Summary** We are seeking a Quality Assurance Auditor to join our reputable Contract Research Organization (CRO) and be responsible for ensuring the highest standards of quality and compliance in our clinical research activities. In this crucial role, you will play a key part in maintaining regulatory compliance, conducting audits, and driving...


  • Gandhinagar, India Eccentric Clinical Research Pvt Ltd Full time

    **Job Summary** We are seeking a Quality Assurance Auditor to join our reputable Contract Research Organization (CRO) and be responsible for ensuring the highest standards of quality and compliance in our clinical research activities. In this crucial role, you will play a key part in maintaining regulatory compliance, conducting audits, and driving...


  • Gandhinagar, Gujarat, India DRC Systems Full time

    Profile : QA Lead Experience : 5+ Year Location : GIFT City Gandhinagar (Work from office) To know more about the company you can visit our company website Acknowledge the email once you receive it. Job Description 6-8 years of experience in software testing and test automation/performance, with solid, demonstrable understanding of software development...