Room Service Order Taker

4 weeks ago


Chandigarh, India Mango Grove Hotel Full time

We are currently looking for young, dynamic, self motivated Food & Beverage professionals who want to move their careers forward.

As a **Room Service Order Taker **you are responsible to co-ordinate all service requirements addressed to Room Service and ensure their immediate action, aiming for the highest possible guest satisfaction. The role will include key responsibilities such as:
**Responsibilities**
- Perform tasks as per instructions from the immediate supervisor and as per duty schedule
- Directly involved in the order taking and order placing process while dealing with guest requests and orders, courteously, efficiently and promptly
- Know all menus and on going promotions in the outlet by heart and gives recommendations to guests upon request
- Ensure proper appearance and grooming while on duty
- Answer the Room Service telephones, with quick response
- Report cleanliness and maintenance issues to the immediate supervisor
- Attend regular training session in line with the departmental SOP’s i.e. guest care, product knowledge, grooming standards, telephone manners etc.
- Flexible to work in other areas when required by the immediate supervisor
- Familiar with the company’s internal policies and safety procedures and carries out other related tasks entrusted by the Room Service Manager from time to time.

**Salary**: ₹15,000.00 - ₹20,000.00 per month

**Benefits**:

- Food provided
- Paid time off
- Provident Fund

Schedule:

- Evening shift
- Morning shift
- Rotational shift

**Experience**:

- total work: 5 years (required)
- F&B: 5 years (required)

**Language**:

- English (preferred)


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