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Receptionist Telephone Operator

4 weeks ago

Pune Maharashtra, India Platinum Logistics Full time

Handling incoming calls to answer questions, refer callers to other departments, or transfer them to specialists
- Receiving incoming calls and routing them to the appropriate department or individual
- Responding to incoming calls in an appropriate manner, based on call type and content
- Helping customers use the phone system by providing information about rates and services offered by the company
- Performing clerical tasks such as filing or data entry
- Providing information about products or services over the phone, including ordering items or scheduling appointments
- Assisting with internal communications by answering phones and relaying messages within the organization
- Providing post-call follow-up to ensure that customers have been satisfied with the experience

**Job Types**: Full-time, Permanent, Fresher

**Salary**: ₹12,800.00 - ₹23,100.00 per month

**Benefits**:

- Cell phone reimbursement
- Food provided
- Health insurance

Schedule:

- Day shift
- Evening shift
- Monday to Friday
- Morning shift
- Weekend availability

Supplemental pay types:

- Performance bonus
- Quarterly bonus

**Experience**:

- total work: 1 year (preferred)

**Language**:

- English (preferred)