![Bluesun Innovations](https://media.trabajo.org/img/noimg.jpg)
Telecaller (Female)
5 days ago
A Telecaller, often referred to as a Telemarketer or Customer Service Representative, is responsible for making and receiving phone calls on behalf of a company or organization to communicate with customers, prospects, or the public. Below is a sample job description for a Telecaller:
**Job Description: Telecaller (Female)**
**Salary **:10k + Incentive (Based on the performance)
**Location**: [Kochi, Kerala]
**Reports To**: [Supervisor/Manager]
**Job Summary**:
As a Telecaller, you will be responsible for making outbound calls to potential customers, providing information about our products or services, and handling incoming calls from existing customers or inquiries. Your role is crucial in maintaining a positive and professional image of our company while ensuring excellent customer service and effective sales support.
**Key Responsibilities**:
1. **Outbound Calls**:
- Make outbound calls to potential customers to introduce our products or services.
- Explain product features, benefits, and pricing to prospective customers.
- Effectively follow the sales script and communicate the value proposition.
2. **Inbound Calls**:
- Receive incoming calls from customers, prospects, or the public.
- Address inquiries, provide information, and assist with problem resolution.
- Ensure a courteous and professional telephone manner.
3. **Lead Management**:
- Qualify leads and maintain detailed records of interactions and outcomes.
- Identify and escalate priority issues to the appropriate team or department.
4. **Product Knowledge**:
- Acquire and maintain a thorough understanding of our products, services, and promotions.
- Stay updated on product changes and updates.
5. **Customer Support**:
- Assist customers in resolving issues, complaints, or concerns.
- Provide support in product-related queries and offer solutions.
6. **Data Entry**:
- Accurately enter customer information, inquiries, and call outcomes into the database or CRM system.
7. **Performance Metrics**:
- Achieve daily, weekly, and monthly call targets.
- Meet or exceed key performance indicators (KPIs) related to call quality and conversion rates.
8. **Compliance**:
- Adhere to company policies, industry regulations, and call center best practices.
- Maintain confidentiality of customer data and sensitive information.
**Qualifications**:
- High school diploma or equivalent (additional education is a plus).
- Proven experience as a telecaller, telemarketer, or customer service representative.
- Excellent verbal communication and active listening skills.
- Pleasant and clear telephone voice with a polite and professional demeanor.
- Strong interpersonal and customer service skills.
- Basic computer skills for data entry and CRM use.
- Familiarity with product information and the ability to convey it effectively.
- Strong time management and organizational skills.
- Ability to handle rejection and remain persistent.
**Additional Requirements**:
- Professional appearance and behavior.
- Fluency in Malayalam, English (additional languages may be a plus).
- Previous experience in a similar role within the same industry.
**Working Conditions**:
- The role primarily involves sitting and using a computer and phone for extended periods.
**Salary**: ₹10,000.00 per month
Schedule:
- Day shift
**Experience**:
- total work: 1 year (preferred)
Ability to Commute:
- Kochi, Kerala (required)
Ability to Relocate:
- Kochi, Kerala: Relocate before starting work (required)
-
Telecaller(Female)
4 weeks ago
Kochi, Kerala, India Affable Management Services Full time**Telecaller(Female), 1+ yrs exp.,** Designation : Telecaller Gender : Female Location : Angamaly, kochi Salary : 12-15k **Duties and Responsibilities**: - Knowing all the details of the product or service offerings. - Regularly updating and obtaining the lists of individual contact details. - Stay updated with market trends to better serve...
-
Telecaller(Female)
2 weeks ago
Kochi, India Affable Management Services Full timePosition : Telecaller (Female) Location : Palarivattom, Kochi Experience : Minimum 1 Year of experience in telecalling Language : Tamil, Hindi, English Working Time : 9 AM - 7 P M Week Off : Sunday Paid Leave : 1.5/Month Salary : 10k - 20k Per Month **Salary**: ₹10,000.00 - ₹20,000.00 per month Schedule: - Day shift **Experience**: - tele...
-
Telecaller (Female)
4 weeks ago
Kochi, Kerala, India Chittilappilly Group Full time_**TELECALLER - FEMALE (With 3 years experience) - COCHIN**_ **We are looking for an experienced TELECALLER - FEMALE - 5 years’ experience.** - **Requirements and skills**_**: **1) Knowledge in Tele calling.** **2) Languages - Malayalam & English.** **Salary**: ₹9,000.00 - ₹12,000.00 per month Speak - 9895595848 /6282902922 Pay: ₹9,000.00 -...
-
Telecaller (Female)
9 hours ago
Kochi, Kerala, India Chittilappilly Group Full time_**TELECALLER - FEMALE (With 3 years experience) - COCHIN**_ **We are looking for an experienced TELECALLER - FEMALE - 5 years’ experience.** - **Requirements and skills**_**: **1) Knowledge in Tele calling.** **2) Languages - Malayalam & English.** **Salary**: ₹9,000.00 - ₹12,000.00 per month Speak - 9895595848 /6282902922 Pay: ₹9,000.00 -...
-
Female Telecaller
5 days ago
Kochi, India Indian Education Center Full timeWe are looking for female telecallers having good communication skill in Malayalam and English. Age limit : 18 - 24 Qualification : plus two /Diploma Salary + incentives Accomodation provided **Job Types**: Full-time, Regular / Permanent, Fresher **Salary**: From ₹10,000.00 per month **Benefits**: - Cell phone reimbursement - Commuter assistance -...
-
Female Telecaller
5 days ago
Kochi, India 18 Steps Full timeHi Greetings from 18 Steps Consultants !! We have an urgent requirement for female telecaller for a leading NBFC in their Social media Department. **Responsibilities**: - Focus on leads generated through social media marketing - Speak to prospective leads( customers) and explain about the products - coordinate with all departments - Involve in social...
-
Telecaller Female
1 week ago
Kochi, Kerala, India Clubs Jobz Full timeനഴ്സിംഗ് കൺസൾട്ടിംഗ് സ്ഥാപനത്തിലേക്ക് **FEMALE TELECALLER **സ്റ്റാഫിനെ ആവശ്യമുണ്ട്. - **Job Location : Ernakulam**: - **Qualification : Degree / Diploma / Masters.**: - **Good Communication Skills in English, Hindi & Tamil**: -...
-
Telecalling, Female, 0
2 months ago
Kochi, India Affable Management Services Full timePosition : Tele Caller Location : Panampilly Nagar, Kochi Experience : 0 - 1 Year Experience in Telecalling Salary : 15000 Per Month Gender : Female **Salary**: ₹15,000.00 per month Schedule: - Day shift **Experience**: - total work: 1 year (preferred) - Telecalling: 1 year (preferred) **Speak with the employer** +91 9539371003
-
Telecaller (1-3yrs Exp),female, Kochi
2 months ago
Kochi, India Affable Management Services Full timePosition : Telecaller Years of experience : 1-3 yrs Location : Kalamassery Salary : 15k Gender : Female **Salary**: ₹15,000.00 per month Schedule: - Morning shift Ability to commute/relocate: - Kochi, Kerala: Reliably commute or planning to relocate before starting work (required) **Education**: - Diploma (preferred) **Experience**: -...
-
Female Telecaller
2 months ago
Edapally, Kochi, Kerala, India Galaxy Educational Services Full timeNEED FEMALE TELECALLER WITH OR WITHOUT EXPERIENCE AND CANDIDATES HAVING ANY DEGREE. - HOSTEL FACILITY AVAILABLE. - CONTACT NO - 9745177773 - LOCATION: GALAXY EDUCATIONAL SERVICES, 3RD FLOOR OBERON MALL, EDAPPILLY, ERNAKULAM - INTERVIEW SCHEDULED ON 30/04/2024, 11:00 AM TO 1:00 PM **Job Types**: Full-time, Permanent, Fresher Pay: ₹10,000.00 -...
-
Telecallers (Female)
1 day ago
Kochi, India Techsoft Enterprise Full timePost Jobs Free Job Descriptions Sales Job Descriptions **Telecaller Job Description** Learn about the key requirements, duties, responsibilities, and skills that should be in a telecaller job description. Telecallers initiate telephonic contact with existing and prospective clients in order to generate sales. Given their reliance on spoken language,...
-
Telecaller Female, 6 Months- 1 Yr Experience
5 days ago
Kochi, India Affable Management Services Full timePosition: Telecaller (Female) Location: Angamaly,Kochi **Salary**: 10k-15k **Salary**: ₹10,000.00 - ₹15,000.00 per month **Education**: - Bachelor's (preferred) **Experience**: - telecaller: 1 year (preferred) **Speak with the employer** +91 9539271003
-
Telecaller (1-3yrs Exp),female, Kochi
2 months ago
Kochi, India Affable Management Services Full timePosition : Telecaller Years of experience : 1-3 yrs Location : Kalamassery Salary : 15k Gender : Female **Salary**: ₹15,000.00 per month **Benefits**: - Food provided Schedule: - Morning shift Ability to commute/relocate: - Kochi, Kerala: Reliably commute or planning to relocate before starting work (required) **Education**: - Diploma...
-
Telecaller (1-3yrs Exp),female, Kochi
7 days ago
Kochi, India Affable Management Services Full timePosition : Telecaller Years of experience : 1-3 yrs Location : Kalamassery Salary : 15k Gender : Female **Salary**: ₹15,000.00 per month **Benefits**: - Food provided Schedule: - Morning shift Ability to commute/relocate: - Kochi, Kerala: Reliably commute or planning to relocate before starting work (required) **Education**: - Diploma...
-
Female Malayalam Telecaller
2 weeks ago
Kochi, Kerala, India Dexous Business Solutions Full timeWanted 10 SMART Female Telecallers - Job in Ernakulam **Salary**: 10,000 + Incentive Designation: Business Development Executive Nature of Work: Tele-Sales Job Timing: 9.30AM to 6.30 PM (Monday to Saturday) Qualification: Degree **Job Types**: Full-time, Permanent, Fresher Pay: ₹10,000.00 - ₹14,000.00 per month Schedule: - Day shift - Fixed...
-
Social Media Coordinator Telecaller,female
2 months ago
Kochi, India Affable Management Services Full timePosition : Social Media Coordinator cum Telecaller Gender - Female Years of experience : 3 yrs Salary : 15k As per discussion salary will be revised to 20k after 3 months completion. Location : Ravipuram **Salary**: ₹15,000.00 - ₹20,000.00 per month Ability to commute/relocate: - Kochi, Kerala: Reliably commute or planning to relocate before...
-
Social Media Coordinator Telecaller,female
8 hours ago
Kochi, India Affable Management Services Full timePosition : Social Media Coordinator cum Telecaller Gender - Female Years of experience : 3 yrs Salary : 15k As per discussion salary will be revised to 20k after 3 months completion. Location : Ravipuram **Salary**: ₹15,000.00 - ₹20,000.00 per month Ability to commute/relocate: - Kochi, Kerala: Reliably commute or planning to relocate before...
-
Telecaller (3-4 Yrs Exp),female, Kochi
2 months ago
Kochi, India Affable Management Services Full timePosition : Telecaller Years of experience : 1-3 yrs Location : Kalamassery Salary : 20k Gender : Female **Salary**: ₹20,000.00 per month Schedule: - Morning shift Ability to commute/relocate: - Kochi, Kerala: Reliably commute or planning to relocate before starting work (required) **Education**: - Diploma (preferred) **Experience**: -...
-
Telecaller (3-4 Yrs Exp),female, Kochi
1 week ago
Kochi, India Affable Management Services Full timePosition : Telecaller Years of experience : 1-3 yrs Location : Kalamassery Salary : 20k Gender : Female **Salary**: ₹20,000.00 per month Schedule: - Morning shift Ability to commute/relocate: - Kochi, Kerala: Reliably commute or planning to relocate before starting work (required) **Education**: - Diploma (preferred) **Experience**: -...
-
Receptionist, Telecaller
2 months ago
Kochi, Kerala, India CZ GROUP Full timeനഴ്സിംഗ് കൺസൾട്ടിംഗ് & Study Abroad സ്ഥാപനത്തിലേക്ക് **FEMALE TELECALLER **സ്റ്റാഫിനെ ആവശ്യമുണ്ട്. - **Job Location : Ernakulam**: - **Qualification : Degree / Diploma / Masters.**: - **Good Communication Skills in English, Hindi & Tamil**: -...