Trainee SAP Procurement
2 months ago
Hydro Global Business Services (GBS) is an organizational area that operates as an internal service provider for the Hydro group. Its ultimate purpose is to deliver relevant IT, financial, and HR business services to all business areas within the company.
**Role Purpose**
**Responsibilities**
- Issue resolution on incidents and problems for the live units in S/4Hana in scope for SAP Services
- Service and change requests management
- Should be able to work independently and support junior consultants in team
- Ensure stable business process continuation and improvements
- Functional solution delivery in SAP projects
- Works independently on larger, moderately complex project assignments.
- May manage code reviews and guide developers and testers
- Ensure that tickets assigned to her/him are followed up, tracked and delivered according to the SLA
- End to end accountable for the tickets assigned to him/her and managed to be delivered on the best quality and timely manner
- Dedicated and high focused business support during period end closing and critical business activities like shipping, manufacturing, etc.
- Design, configure, test and train business solutions in collaboration with solution/architect team
- Participate in hyper care and take over location support from project team
- Works closely with business support departments to translate business requirements into feasible solutions
- Close working relationship with technical, solution delivery, architect, analytics, basis and authorization teams all involved in the different business support processes
- Provide and maintain process documentations like problem, incident and change management
- Perform daily tasks in the global ticketing system
**Requirements**:
- International travel required occasionally based on need
- 0-1 years of relevant experience in a comparable role within SAP (ECC6 / S4 Hana)
- IT /Business Degree or Equivalent (M.tech/ MBA)
- SAP certification is preferred
- Fluent English
Note: 1) It is a contractual job for 6 months
2) Initially office travel is required for every alternate day
Applications from severely disabled and equally disabled people will be considered with equal suitability.
If you have any questions, please contact:
Neeru Tak
HR Advisor People Resourcing
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