Service Coordinator

5 months ago


Trichur, India Redlands Ashlyn Group Full time

Prepare quotation for spare and service charges and send to the customers.
- Prepare the request for spare bill, service bill and declaration and pass it to the accounts dept.
- Send details of customers to the service engineers for service if they are in field.
- Check the daily service calls and take remark of the daily pending calls and mail to operations manager.
- Send details of customers to the service engineers for service if they are in field.
- Coordinate and arrange service training to service engineers Coordinate for the spares settlement by Service engineers with Accounts department as per the settlement schedule.
- Follow up with sales coordinators for demo related matters. Coordinate and arrange service engineers for demo.
- Coordinate with Service engineers for demo machine etc. Pass the demo / installation details received from the sale coordinators to the respective

Area service managers.
- Update the notice board for the demo and installation details etc. on a daily basis.
- Maintain the accounts details for advances, incentives paid/ pending etc. of the service staff.
- Verify the Incentive chart submitted by the service engineers with their work chart Check the TA/DA bills of engineers submitted and get sign from Service Manager and Operations Manager and submit to Accounts
- Any other work as assigned from time to time

**Salary**: ₹15,000.00 - ₹20,000.00 per month

**Benefits**:

- Health insurance
- Leave encashment
- Provident Fund

Schedule:

- Day shift

**Experience**:

- total work: 2 years (preferred)

**Speak with the employer**
+91 9387907948


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