Customer Service Assistant

6 months ago

Mahatma Gandhi Road Bengaluru Karnataka, India VictaMan Services Private Limited Full time

*Job Description: Customer Care Executives (Voice & Sales Process)**

We are looking for dedicated Customer Care Executives to join our team for both Voice and Sales processes. As a Customer Care Executive, you will handle inbound and outbound calls, addressing customer inquiries, providing information about our products/services, and resolving issues effectively. Fluency in English is mandatory, along with proficiency in any two South Indian languages such as Tamil, Telugu, Malayalam, or Kannada.

**Qualifications**:

- Minimum educational qualification: 12th pass.
- Age between 18 to 30 years.
- Excellent communication skills in English and proficiency in any two South Indian languages. (Tamil, Kannada, Malayalam, Telugu)
- Ability to empathize with customers and prioritize their needs.
- Prior experience in customer service or sales will be an advantage.

**Responsibilities**:

- Manage customer interactions professionally and courteously.
- Achieve sales targets and KPIs as set by the company.
- Ensure high customer satisfaction through effective problem-solving.
- Adhere to company policies and procedures.

**Salary and Benefits**:

- Starting salary: INR 15,000 per month.
- Performance-based incentives.
- Comprehensive training and growth opportunities.

Pay: ₹15,000.00 - ₹21,000.00 per month

Schedule:

- Day shift

Ability to commute/relocate:

- Mahatma Gandhi Road, Bengaluru, Karnataka: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Higher Secondary(12th Pass) (required)

**Language**:

- English (required)
- Malayalam (required)
- Tamil (required)
- Kannada (required)
- Telugu (required)

Work Location: In person

**Speak with the employer**
+91 9508400785

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