Operation Executive
7 months ago
**Job Description: Operations Executive ( ODLES E-Commerce. Pvt.Ltd Company)**
**Position Overview**:
We are seeking a dynamic and organized Operations Executive to join our fast-paced ODLES E-Commerce team. As an Operations Executive, you will play a pivotal role in ensuring the smooth and efficient functioning of our day-to-day operations, including order processing, inventory management, logistics coordination, and customer service. Your attention to detail, problem-solving skills, and ability to work collaboratively will contribute to the overall success of our E-Commerce business.
**Responsibilities**:
**Order Processing**:Efficiently process incoming customer orders and ensure accurate entry into the system.
Coordinate with various teams to ensure timely order fulfillment and delivery.
Monitor order status and resolve any issues that may arise during processing.
**Inventory Management**:Monitor inventory levels and proactively communicate with the purchasing team to restock products as needed.
Conduct regular inventory audits to maintain accuracy and prevent stockouts.
Analyze sales trends to optimize inventory levels and minimize excess stock.
**Logistics Coordination**:Coordinate with third-party logistics partners to schedule pickups, deliveries, and returns.
Track shipments and communicate delivery updates to customers.
Address any delivery-related issues promptly and ensure timely resolution.
**Customer Service**:Assist the customer service team in addressing customer inquiries, concerns, and complaints related to operations and logistics.
Collaborate with the customer service team to improve the overall customer experience.
**Process Improvement**:Identify opportunities for process optimization and efficiency enhancement within the operations department.
Propose and implement process improvements to streamline operations and reduce errors.
**Data Analysis and Reporting**:Compile and analyze operational data to generate reports on key performance metrics.
Provide insights and recommendations based on data analysis to improve operational performance.
**Cross-Functional Collaboration**:Collaborate closely with other departments, including marketing, sales, and finance, to ensure seamless operations and alignment of objectives.
**Requirements:
- **
Experience:
- 2 to 3 Years
**Salary**:
- 25K+
Location:
- Ahmedabad/On-site
Working days:
- 6 Days
Note:
- E-Commerce Company Experience mandatory
**Salary**: ₹20,000.00 - ₹25,000.00 per month
**Benefits**:
- Leave encashment
- Paid sick time
Supplemental pay types:
- Performance bonus
- Yearly bonus
**Experience**:
- Operation Executive: 2 years (preferred)
**Speak with the employer**
+91 9909544448
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