Customer Success Executive
2 months ago
Customer Success
About
LeadSquared is a marketing automation and sales execution platform that helps businesses increase their closures, manage their pipelines, and attribute their ROI accurately and completely - to people, marketing activities, lead sources, products, and locations. It’s used by over 1000 businesses across 30 countries in Education, Healthcare, Banking, Insurance and a variety of verticals.
LeadSquared has been recognized as one of the fastest growing companies in the world:
- Among Top 50 fastest growing tech companies in India as per Deloitte Fast 50 programs
- Frost and Sullivan's 2019 Marketing Automation Company of the Year award
- Among Top 100 fastest growing companies in FT 1000: High-Growth Companies Asia Pacific
- Listed as Top Rates Product on G2Crowd, GetApp and TrustRadiusLeadSquared is backed by institutional investors like GAJA capital, Stakeboat Capital and angels like Jyoti Bansal.
Role
The Customer Success team at LeadSquared is a critical element of our future success. We are looking for people who love the job of making customers happy, who love making customers successful and who can understand the pain of customers.
**Responsibilities**:
- Engage and individually manage a large volume portfolio of Education customer accounts.
- Work closely with stakeholders within each customer account to identify their workflow processes and business challenges to create a Business Requirements document and project plan in regard to the successful implementation
- Oversee the successful implementation/configuration of LeadSquared ’s product suite for each customer account.
- Identify and prioritize accounts based on outstanding issues, growth opportunity, strategic value and renewal timeframe
- Develop a strategy for each account that identifies their critical success factors, measurable milestones, potential obstacles and recommended plan of action
- Work collaboratively with various internal team/individuals for the best interest of the customer (engineering, sales, etc.)
**Qualifications**:
- Bachelor’s Degree or equivalent work experience in the software industry
- Extensive technical account management & customer engagement experience
- Excellent written & verbal communication skills
- Experience working with senior executive level personnel in customer accounts.
-
Customer Success Executive
4 weeks ago
Delhi, India Hopcharge Full timeJob description Job Title : Customer Success Executive Experience : 1years Location : Gurgaon, Haryana Key Skills : 1) Customer Experience Executive. 2) B2C 3) Customer Retention. 4) Customer Success. 5) Renewals. The job description of a Customer Experience Manager typically involves overseeing and enhancing the overall experience that customers have with a...
-
Customer Success Executive
5 days ago
Delhi, Delhi, India Vasa Denticity Ltd Full time**Job Title**: Customer Success Executive **Location**: Chattarpur, South Delhi **About Dentalkart**: Dentalkart is a leading online platform providing dental products and supplies to professionals and individuals. Our mission is to make dental care accessible and convenient for everyone. With a wide range of products and a commitment to exceptional...
-
Customer Success Executive
5 days ago
New Delhi, India Attentive OS Pvt Ltd Full time**Position Description**: As a Customer Success Executive at Attentive.ai, you'll play a pivotal role in ensuring our clients achieve the full potential of our solutions. You'll be a trusted advisor, building and nurturing long-lasting relationships with our clients by understanding their unique needs and helping them succeed in their endeavors. -...
-
Customer Success Executive
5 days ago
Delhi, Delhi, India Sales XIII Full timeThe Customer Success Manager or the otherwise called as the Client Success Manager is the one assigned by the management to the clients, once they have agreed to close the deal. That is when their work starts. They are the ones who make the client know and learn the product (or service) from inside out. Further, it is said that this role acts as a bridge...
-
Customer Success Manager
2 weeks ago
Delhi, India Simpliwork Full timeDepartmentCustomer SuccessGrade / LevelG2BDesignationManager – Customer Success ManagerLocationNCRReporting T o COOThe customer Success Manager (CSM) will onboard, and engage with the assigned clients, focus on driving value to the customer and deliver an impactful engagement. He/ she will build relationships with key stakeholders, act as an escalation...
-
Customer Success Manager
4 days ago
Delhi, India Simpliwork Full timeDepartmentCustomer SuccessGrade / LevelG2BDesignationManager – Customer Success ManagerLocationNCRReporting T o COOThe customer Success Manager (CSM) will onboard, and engage with the assigned clients, focus on driving value to the customer and deliver an impactful engagement. He/ she will build relationships with key stakeholders, act as an escalation...
-
Customer Success Manager
3 weeks ago
delhi, India Simpliwork Full timeDepartment Customer Success Grade / Level G2B Designation Manager – Customer Success Manager Location NCR Reporting T o COO The customer Success Manager (CSM) will onboard, and engage with the assigned clients, focus on driving value to the customer and deliver an impactful engagement. He/ she will build relationships with key stakeholders, act as an...
-
Customer Success Manager
3 weeks ago
Delhi, India Graphy Inc. Full timeJob Overview:We are seeking a highly motivatedCustomer Success Managerto join our team. As a Customer Success Manager, you will be responsible for managing and nurturing our customer relationships. You will serve as the primary point of contact for our customers, ensuring that they receive the best possible experience with our products and...
-
Customer Success Manager
3 weeks ago
Delhi, India Nlineaxis IT Solutions Pvt Ltd Full timeJob Title - Customer Success Manager ( CSM)Location - Jaipur (Onsite)Experience - 4 yrs plusShift - US shifts (6:30 PM to 4:30 AM).Position Overview :Given our business model, where our customers pay us over time, Customer Success is absolutelyvital to our long-term profitability. We will not be successful unless our customers are receivingmassive value from...
-
Lead - Customer Success
4 weeks ago
delhi, India Freshworks Full timeJob DescriptionAs a Enterprise Customer Success Lead, your primary responsibility will be to engage with our clients, build strong relationships, and ensure they get the most value from our suite of products.Key ResponsibilitiesCustomer Relationship Management:Build and nurture customer relationships with a portfolio of assigned accounts, post onboarding...
-
Customer Success Intern
1 week ago
delhi, India LeadSquared Full timeWho we are?LeadSquared is a leading Sales Execution and Marketing Automation platform used by over 1500 businesses worldwide to automate their New Sales, Renewals/Upsells and Field Sales processes. Customers control the buying process in the digital economy. Traditional CRM and marketing systems are old schools in serving the needs of high velocity sales...
-
Customer Success Manager
2 months ago
delhi, India ColorTokens Inc. Full timeTitle: Customer Success ManagerRole DescriptionReal Customer Success comes from the heart. You have the best customer management and business consultancy skills around. You’re passionate about engaging your customers and expanding their use cases. You have impeccable relational skills and can create win/win environments for all parties that you work with....
-
Customer Success Manager
4 days ago
delhi, India ProManage.biz Full timeAbout Pro-ManagePro-Manage is a pioneering tech- and AI-based Marketing-as-a-Service platform developed to serve multi-location enterprise clients increase, manage and measure digital engagement opportunities with prospects and customers, leveraging several valuable business and technology partnerships with global leaders such as Google GMB/Chat, Microsoft...
-
Customer Service Executive
1 month ago
Delhi, India Success Stories Full timeHiring for International BPOs UG/Graduate - Fresher/ Experience - anyone can apply Salary - 18000- 50000/- Per Month + variables Rotational Shifts & 2 Rotational Week offs **Job Types**: Full-time, Fresher **Salary**: ₹18,000.00 - ₹50,000.00 per month **Benefits**: - Food provided - Provident Fund Schedule: - Rotational shift Supplemental pay...
-
Customer Service Executive
4 days ago
Delhi, India Success Stories Full timeHiring for International BPOs UG/Graduate - Fresher/ Experience - anyone can apply Salary - 18000- 50000/- Per Month + variables Rotational Shifts & 2 Rotational Week offs **Job Types**: Full-time, Fresher **Salary**: ₹18,000.00 - ₹50,000.00 per month **Benefits**: - Food provided - Provident Fund Schedule: - Rotational shift Supplemental pay...
-
Customer Success Manager
3 weeks ago
New Delhi, India Simpliwork Full timeDepartment Customer SuccessGrade / Level G2BDesignation Manager – Customer Success ManagerLocation NCRReporting To COOThe customer Success Manager (CSM) will onboard, and engage with the assigned clients, focus on driving value to the customer and deliver an impactful engagement. He/ she will build relationships with key stakeholders, act as an escalation...
-
Customer Success Manager
4 days ago
New Delhi, India Simpliwork Full timeDepartment Customer SuccessGrade / Level G2BDesignation Manager – Customer Success ManagerLocation NCRReporting To COOThe customer Success Manager (CSM) will onboard, and engage with the assigned clients, focus on driving value to the customer and deliver an impactful engagement. He/ she will build relationships with key stakeholders, act as an escalation...
-
Customer Success Executive
4 days ago
delhi, India DSLR Technologies Full timeAbout us: DSLR is a house of fashion brands. We empower individuals to express themselves through lifestyle brands.Funding: We have raised $7M from Accel, Matrix and marquee angel investors.Team: Brand: Powered by our in-house manufacturing capabilities and deep customer insights, our first brand Aramya has grown 10X in the past few months. Excited to...
-
Customer Success Manager
7 days ago
delhi, India BayOne Solutions Full timePosition: Sr. Customer Success ManagerLocation: India(Remote)Type: Full-timeRequired Support in America, Europe and APAC Time ZoneResponsibilities:Sr Customer Success Manager - Provide oversight and orchestrate Premium services deliverables.What are we looking for:Exceptional customer skills. Has a higher workload. Can accept, plan, and execute large...
-
Customer Success Manager
4 days ago
delhi, India BayOne Solutions Full timePosition: Sr. Customer Success ManagerLocation: India(Remote)Type: Full-timeRequired Support in America, Europe and APAC Time ZoneResponsibilities:Sr Customer Success Manager - Provide oversight and orchestrate Premium services deliverables.What are we looking for:Exceptional customer skills. Has a higher workload. Can accept, plan, and execute large...