Bpo Front End and Backend Sales
2 weeks ago
We are seeking a highly skilled Customer Service and Australia / New Zealand process to join our team
- In this role, you will be responsible for managing both the customer-facing front end and the backend systems to ensure that customers have a seamless experience from start to finish
- You will be working with our sales and technical teams to ensure that customers are onboarded effectively and receive top-notch customer service throughout their relationship with our company
- Develop and maintain a comprehensive knowledge base of our products, services, and policies to ensure accurate and consistent information is provided to our customers.
- Monitor customer feedback, gather insights, and report trends to the management team.
- Collaborate with internal teams to resolve customer issues, escalate as necessary, and ensure timely resolution.
- Continuously seek opportunities to improve the customer experience and identify potential areas of improvement in our processes and systems.
**Salary**: ₹258,221.03 - ₹1,539,631.42 per year
Schedule:
- Day shift
- Morning shift
Supplemental pay types:
- Performance bonus
Ability to commute/relocate:
- Bengaluru, Karnataka: Reliably commute or planning to relocate before starting work (required)
**Experience**:
- total work: 1 year (preferred)
**Speak with the employer**
+91 8088031349
Application Deadline: 08/09/2023
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