Call Centre Advisor

2 weeks ago


Lajpat Nagar Delhi Delhi, India HONHAR SKILL EDUCATION PRIVATE LIMITED Full time

Responsibilities

Handle a large volume of inbound and outbound calls in a timely manner

Follow communication scripts and use knowledge of the company's products and services to go off-script when necessary

Identify customer needs, research issues, resolve complaints, and provide solutions

Maintain ownership of calls throughout the lifecycle of a caller's request, including follow-ups with escalation team

Recommend improvements for systems and processes to boost organizational efficiency

**Job Types**: Full-time, Regular / Permanent, Fresher

**Salary**: ₹8,571.59 - ₹18,305.04 per month

**Benefits**:

- Provident Fund

Schedule:

- Day shift

Supplemental pay types:

- Performance bonus

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Language**:

- Hindi (preferred)

**Speak with the employer**
+91 8700426029


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