Sop-sales Processing

3 weeks ago

Mumbai, India Hewlett Packard Enterprise Full time

SOP-Sales Processing

This role has been designated as ‘Edge’, which means you will primarily work outside of an HPE office.
- Job Title: SOP-Sales Processing_
- Location: Mumbai, India_

**Who We Are**:
**Global Operations** prioritizes putting customers and partners first by developing the workforce of the future. This involves strategic, inclusive, and collaborative working culture. At our core, we strive to uphold HPE’s values - to partner, innovate and act - we are an organization that plan, source, and provide quality customer and partner experiences.

**_ Job Family Definition:_**

Executes operational activities related to quote, price, configuration, deal registration, order management process, invoicing, and contract life-cycle management to ensure that sales orders are successfully completed from quote to delivery and credited appropriately assigned for sales compensation. Produces deal documentation and configures systems to reflect ordering processes. Generates invoices and client billing in accordance with service and product agreements. Records, updates, and validates customer and deal information in systems and produces reports and analyses of sales processing activities.

**_ Management Level Definition:_**

**Summary**
India Project Analyst Role provides E2E value-add consultancy and project management from Presales through Delivery phase, controlling and managing the administrative aspects of projects in the areas of deal assessment, deal governance & approvals, compliance & order acceptance, customer invoicing, legal, tax, operational and financial matters primarily supporting the A&PS Business.

They demonstrate strong business and process knowledge, ensuring projects are compliant per HPE Policies and performing project analysis whilst proactively working with GSD to support project performance to help maximize HPE’s financial results. They are able to perform in a dynamic environment with the ability to make decisions when information is not clearly defined.

Typical Deal Types supported by this Role include: Core A&PS deals - Complex & Deals >500K$
Expected outcomes
 Effective Operating Model aligned to Globally defined
 Provide Consultancy in the Presales phase on deal structure for various processes to ensure legal, financial and compliance aspects are covered and to ensure accelerated order booking and revenue recognition.
 First point of contact for sales pursuit and delivery for all operations aspects.
 Usage of globally defined tools and Systems
 Leads project teams responsible for providing sales processing and process improvement across multiple areas, accounts or processes

**What you’ll do**:
1) Participation in the Presales activities for Complex deals - Validating the opportunity, Review of draft SOW and deal specifics, etc.
2) Reviews the OBR (Opportunity Business Review) approval and supporting documents to provide commercial consultancy to A&PS / GL Business, Sales & Delivery teams and provide leadership & input from countries/sub-region perspective
3) Participating in SOAR (OBR) review calls and providing active participation, where required (to maximize share of wallet)
4) Responsible for business controls, approvals, and deal compliance throughout the Engagement lifecycle, supports country Operational Excellence Reviews (OER)
5) Maintains project files in accordance with the business control and record retention policies
6) Manage projects where the contract is negotiated, the sales order and invoice are created and the payment is received in a currency other than the Company Code currency (LC) or Global currency (USD).
7) Managing invoices generated outside a systematic solution to accommodate customer billing or payment requirements, invoicing problems, time constraints, etc.
8) Usage of VSM Methodology Monitors & improves data quality, including SFDC data quality, and COMPASS Data Quality.
9) Manages and expands relationships with internal and external partners to effectively provide feedback, negotiate outcomes and drive changes to sales processes, policies, and tools to improve performance and increase customer satisfaction
10) Working on continuous Process Improvement Efforts, leading and/or participating in Lean Six Sigma.

**What you need to bring: **
Operations know-how: Advanced understanding of operations function and how to continuously drive operations excellence
 Work effectively in an unstructured environment requiring new perspectives and creative approaches. Must be able to adapt to a fast-moving and dynamic work environment including ambiguities
 Focused on doing what’s right for the business. High energy and contagious passion. Willing to take on tough projects and challenges to support process improvements
 Ability to be highly productive with mínimal oversight from senior management
 Good business acumen, analytical, troubleshooting, problem-solving, and project management skills
 Excellent multi-tas

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