Operations Associate

3 weeks ago


Ernakulam, India Vidyalai Full time

Vidyalai is an Ed-Tech startup which provides personalised learning solutions and educational products to students across the globe. We cater primarily to the secondary and higher education market, which includes middle school, high school and college students. Founded by a team of IIT Madras alumni, we are one of the fastest growing startups in India, with users from more than 30 countries.

Through a video chat and a collaborative online whiteboard, our state-of-the-art online classrooms enable students from all over the world to learn directly from top teachers, without any constraints of geography.

The Quality Associate plays a vital role in observing, analysing and evaluating the processes and our teachers. It would be your key responsibility as our QA to troubleshoot issues raised to conjure suggestions and provide solutions based on your findings to help better the structure of the classes.

**Responsibilities**
- Ensure timely attendance of students and teachers through our platform and tools provided.
- Monitoring classes scheduled using features and functionality on the platform.
- Analyse and enact upon consistent irregularities of both teachers and students in matters of punctuality, attendance, cancellation rates.
- Evaluate teaching quality and collect feedback from both sides to improve the structure of the class flow.
- Compliance monitoring and ensuring that the teacher follows all policies and procedures mentioned in the manual.
- Work with the management to articulate key needs and provide suggestions for the better improvement of the structure.

**Skills and Qualifications**
- Must be able to communicate in English effectively.
- Strong interpersonal, problem-solving, presentation and organisational skills
- Must be a team player.
- Ability to analyse, evaluate and must have a keen sense in observation and attention to details.

**Timing : 10am -7pm**

**Job Types**: Full-time, Regular / Permanent

**Salary**: ₹200,000.00 - ₹300,000.00 per year

**Benefits**:

- Cell phone reimbursement

Schedule:

- Day shift
- Evening shift
- Weekend availability

Ability to commute/relocate:

- Edapally, Kerala, Ernakulam - 682033, Kerala: Reliably commute or planning to relocate before starting work (required)

Application Question(s):

- Is the compensation mentioned is in line with your expectation?

**Language**:

- English (required)


  • Operations Associate

    1 month ago


    Ernakulam, India Global visa online Full time

    An Operations Associate is responsible for overseeing and managing the visa documentation process as well as the sales operations within an organization. They ensure that all necessary visa documentation is processed accurately, efficiently, and in compliance with relevant regulations and policies. The Responsibilities: 2. Compliance: Stay updated on visa...

  • Office Associate

    3 weeks ago


    Ernakulam, India Pepper Toast Full time

    Company DescriptionPepper Toast is an advertising agency based in Ernakulam that specializes in providing full-scale marketing and advertising services. Our mission is to elevate brands and illuminate their vision by crafting creativity beyond boundaries.Role DescriptionThis is a full-time on-site role for an Office Associate at Pepper Toast. The Office...

  • Office Associate

    3 weeks ago


    ernakulam, India Pepper Toast Full time

    Company Description Pepper Toast is an advertising agency based in Ernakulam that specializes in providing full-scale marketing and advertising services. Our mission is to elevate brands and illuminate their vision by crafting creativity beyond boundaries. Role Description This is a full-time on-site role for an Office Associate at Pepper Toast. The Office...

  • Process Associate

    4 weeks ago


    Ernakulam, India Analytix Fintech International Pvt Ltd Full time

    As a Process Associate, you will play a vital role in supporting our business operations through efficient data entry, documentation, and coordination with various teams. This entry-level position is ideal for a recent graduate or an individual seeking to kick start their career in a dynamic work environment. **Responsibilities**: Maintain detailed and...

  • Business Associate

    1 month ago


    Ernakulam, India Zamway Solutions Full time

    Urgently requires a Business Associate in a Business Management Consultancy in Ernakulam, Kerala. Responsiblities: - Participate in planning and executing a variety of programs, services, and initiatives, and monitor key indicators to ensure effective performance and control management of assigned operations or business groups - Review basic initiatives...

  • Account Associate

    4 weeks ago


    Ernakulam, India Swizzkart Full time

    The Account Associate plays a vital role in supporting the financial operations of an organization by assisting with various accounting tasks and ensuring accurate and timely recording of financial transactions. This role collaborates with the finance team to maintain financial records,reconcile accounts, and provide the necessary documentation for audits...

  • Process Associate

    1 month ago


    Ernakulam, India snap-we-hire-recruitment-staffing-solutions Full time

    Experience : 1- 2 Years Location : Kochi Education : Must be a Graduate 1-2 years of experience in admin/data entry roles working with spreadsheets and documents. Good computer proficiency (knowledge of keyboard shortcuts, essentials apps and OS) Good written and verbal communication skills Attention to detail and problem-solving skills. Good...

  • Process Associate

    4 weeks ago


    Ernakulam, India TECHMIN CONSULTING Full time

    **Process Execution**: Execute and monitor key business processes to ensure they are carried out efficiently and accurately. **Data Analysis**: Analyze data sets to identify trends, anomalies, and opportunities for process improvement. **Documentation**: Maintain detailed and organized documentation of processes, workflows, and best...

  • Sales Officer

    1 month ago


    Ernakulam, India spanio impex Full time

    sales officer work directly with customers, explaining the features and benefits of products and completing sales. Electronic sales associate also support storewide operations by reviewing inventory and stock levels, processing special orders, and assisting customers with returns and exchanges. Schedule: - Morning shift **Experience**: - Electronics &...

  • Accounts Associate

    1 month ago


    Ernakulam, India Microfinance Company Full time

    Job Profile: Responsible for the general accounting function including bookkeeping, maintaining company financial records, bank statement reconciliation, creating and maintaining of periodic reports etc. Assisting with day to day operation, monthly closings and account analysis and supporting the Finance Head in carrying out the responsibilities of the...

  • Sales Associates

    4 weeks ago


    Ernakulam, India ED Tech App Full time

    Key Responsibilities: - Researching prospects and generating leads. - Conducting activation programs at various medical colleges across the country - Conducting outdoor sales activities. - Handling customer questions, inquiries, and complaints. - Meeting daily, weekly, and monthly sales targets. - Participating in sales team meetings. - Understanding and...

  • Vans Sales Associate

    4 weeks ago


    Ernakulam, India Team Thai Full time

    SSA operates a vehicle over established routes to deliver products - Prompt delivery of order received - Loading & unloading of goods - Billing of Supplied goods - Cash collection & Cash handover to branch accountant - Proper stock keeping of their Vehicle - Proper Vehicle maintenance such as water service, greasing & air checking - If any other major...

  • Commi Chef

    1 month ago


    Ernakulam, India Ms Growen Full time

    A Commi Chef specializing in South Indian cuisine is responsible for assisting in the preparation, cooking, and presentation of authentic South Indian dishes. They work under the supervision of the Head Chef or Sous Chef and contribute to the smooth operation of the kitchen. Commi Chefs in South Indian cuisine need to have a strong understanding of the...

  • Sales Executive

    1 month ago


    Ernakulam, India RERA Consultants LLP Full time

    1. Develop business and improve revenue to the organisation 2.Create leads, follow up the same and reports to the sales head. 3. Sales promotion, participation in events, marketing, business promotion. 4. Represent the organization before Industry Association, government etc. 5. Develop growth strategies and business proposals. 6. Managing and retaining...

  • Shop Assistant

    1 month ago


    Ernakulam, India Addon Jobs Full time

    Greeting customers, responding to questions, improving engagement with merchandise and providing outstanding customer service. - Operating cash registers, managing financial transactions, and balancing drawers. - Achieving established goals. - Directing customers to merchandise within the store. - Increasing in store sales. - Superior product knowledge. -...

  • Faculty Associate

    4 weeks ago


    Ernakulam, India Allied Digital Architecture Studies Private Limited Full time

    Network School seeks faculty who are passionate for learning and demonstrate skills in teaching. He/she must determine students’ strengths and weakness and choose the best training methodologies. **Responsibilities**: 1) Prepare and Assist Course Controller Executives for building and developing course contents. 2) Prepare and file teaching method for...


  • Ernakulam, India Accor Full time

    Job Description Main Duties: Administration Liaise with different departments for smooth and co-ordinated work. Should ensure that the team members are adhering to the Human Resource policies. Customer Service Provide effective support to the team to enable them to provide effective and efficient services. Respond to customer queries by...


  • ernakulam, India IBIS Full time

    Job DescriptionMain Duties: Administration Liaise with different departments for smooth and co-ordinated work. Should ensure that the team members are adhering to the Human Resource policies. Customer Service Provide effective support to the team to enable them to provide effective and efficient services. Respond to customer queries by resolving issues...


  • ernakulam, India Accor Full time

    Job Description Main Duties: Administration Liaise with different departments for smooth and co-ordinated work. Should ensure that the team members are adhering to the Human Resource policies. Customer Service Provide effective support to the team to enable them to provide effective and efficient services. Respond to customer queries by...


  • Ernakulam, India IBIS Full time

    Job DescriptionMain Duties:AdministrationLiaise with different departments for smooth and co-ordinated work.Should ensure that the team members are adhering to the Human Resource policies.Customer ServiceProvide effective support to the team to enable them to provide effective and efficient services.Respond to customer queries by resolving issues in a timely...