Front Desk Receptionist/customer Service

5 months ago


Twentyfour Parganas District West Bengal, India Yuva Plus Full time

**Role Description**

This is a full-time on-site Receptionist cum Academic Counselor role located in Kolkata. The Receptionist cum Academic Counselor will be responsible for answering phone calls, managing front desk duties, maintaining records, providing customer service, and counseling students on course selection and career paths.

**Qualifications**

Strong Phone Etiquette and Communication skills

Experience in Receptionist duties like managing front desk and maintaining records

Clerical Skills such as maintaining and filing documents

Excellent Customer Service skills to handle student inquiries and provide counseling

Bachelor's degree in any field, preferably Education or a related field

Experience in academic counseling, teaching or related field would be a plus

Proficiency in language(s) other than English, especially Bengali

Good knowledge of government job-based exams and their eligibility criteria

**Job Types**: Full-time, Permanent

Pay: ₹8,086.00 - ₹13,499.53 per month

**Benefits**:

- Provident Fund

Schedule:

- Fixed shift

Supplemental pay types:

- Performance bonus

**Experience**:

- total work: 1 year (preferred)

Ability to Commute:

- South Twenty Four Parganas, West Bengal (required)

Ability to Relocate:

- South Twenty Four Parganas, West Bengal: Relocate before starting work (required)

Work Location: In person



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