Intermediate Representative, Fund Administration

5 months ago


Chennai Tamil Nadu, India BNY Mellon Full time

Overview
Bring your ideas. Make history.

BNY Mellon offers an exciting array of future-forward careers at the intersection of business, finance, and technology. We are one of the world's top asset management and banking firms that manages trillions of dollars in assets, custody and/or administration. Known as the “bank of banks” - 97% of the world’s top banks work with us as we lead and serve our customers into the new era of digital.
With over 238 years of rich history and industry firsts, BNY Mellon has been built upon our proven ability to evolve, lead, and drive new ideas at every turn. Today, we’re approximately 50,000 employees across 35 countries with a culture that empowers you to grow, take risks, experiment and be yourself. This is what #LifeAtBNYMellon is all about.
We’re seeking a future team member for the role of Intermediate Representative, Fund Administration to join our Call Center team. This role is located in Pune, Maharashtra - HYBRID -(NIGHT SHIFT- ROTATIONAL)

**In this role, you’ll make an impact in the following ways**:
Knowledge of Placing Trades over the phone and / or providing Technical support through calls will be an added advantage.
Min of 2 to 3 years of Experience in International Inbound Voice Process is Mandatory.
Should be flexible to extend shifts to clear the calls waiting in queue or when there is Business Requirement.
Should have great problem-solving skills and should be proactive in finding solutions to challenges faced in day-to-day work in both WFH and WFO Environment.
Should be comfortable to work in rotational shifts.
Should be open to Change and comfortable to work in Dynamic environment.
Should be a Quick learner and should be able to work with minimum governance.
Should be high on integrity and have positive approach.
Should be comfortable with hybrid work environment (WFH and WFO both).

At BNY Mellon, our inclusive culture speaks for itself. Here’s a few of our awards:
Fortune World’s Most Admired Companies & Top 20 for Diversity and Inclusion
Bloomberg’s Gender Equality Index (GEI)
Human Rights Campaign Foundation, 100% score Corporate Equality Index
**Best Places to Work for Disability Inclusion, Disability**: IN - 100% score
100 Best Workplaces for Innovators, Fast Company
CDP’s Climate Change ‘A List’

**Our Benefits**:
BNY Mellon offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life’s journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves that can support you and your family through moments that matter. BNY Mellon is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.

**Employer Description**:



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