Telesales Trainee

Being a full-fledged IT/ITES platform, we are dedicated to supporting dynamic businesses. We enthral companies to achieve better business growth and formulate competitive technology-oriented business solutions across multiple digital forums.

**Core Values**:
**Integrity**:
We hold on to strong moral principles and ethical values when it comes to operating our business. We believe that only with integrity we can grow as a company and rigorously make sure that our moral compass wavers for none.

**One Team, One Passion**:
Instigated by the passion for achieving and succeeding, we face our hurdles and success together as a team, like a family. Our brainstorming session, group discussions, shared mindset, and collective decision-making give us an edge over the challenging global marketplace.

**Embrace, Adapt,Change**:
We believe in going above and beyond to discover limitless possibilities and endless opportunities. Capturing the pure essence of innovation and technology we adapt, innovate and rediscover ourselves every single day.

**Ventures**:
The concept of Guzty was conceived in the year 2018. Instigated from the urge to find a fine alternative for tasty homely cuisine, Guzty is all about home-cooked meals and local delicacies. Each plate of our culinary delights is prepared with fresh local products, authentic recipes, and of course, love. Paving multiple ways to help the local economy and empowering various homemakers, we have laid strong foundations to diversify our operations into various other fields like endorsing Handicrafts, Homemade chocolates, Home bakeries, Jewelleries, Homemade soaps and lotions, and moreMotivated by the urge to provide the best of homemade food and commodities, Guzty inspires a lot of skilled homemakers to emerge as individual revenue-generating businesses.

**Telesales Trainee**:
**Your Duties and Responsibilities**:

- Handling inbound and outbound calls and resolving queries about product/service of company.
- Creating awareness about products or services and also performing direct sales functions.
- Cold Calling capacities to introduce and create in an innovative product concept.
- Excellent customer service orientation in solving grievances and building customer confidence.
- Need to meet daily, weekly and monthly sales goals according to the company's revenue targets.
- Must handle a minimum number of calls and close a specific number of sales that moves them closer to their quotas.
- Maintains operational and call records inline with the system and further reporting the same to line managers.
- Keeps up quality service by adhering to organization guidelines.
- Must have excellent dispute resolution skills.
- Maintaining ,updating ,and reporting clientele records time to time

**Requirements and Qualifications**:

- MS office skills.
- Language skills Eng/Mal.
- Software and mobile app exposure.