Trainee

2 months ago

Coimbatore Tamil Nadu, India Emerald Jewel Industry India Limited Full time

**Key Responsibilities**:

- **Order Coordination**: Collaborate with sales, warehouse, and shipping departments to ensure timely processing and fulfillment of orders. Communicate with relevant stakeholders to resolve any discrepancies or issues related to orders.
- **Inventory Management**: Monitor inventory levels and availability to fulfill orders. Coordinate with the inventory team to ensure adequate stock levels and prevent stock outs or overstock situations.
- **Customer Communication**: Provide prompt and courteous communication to customers regarding order status, delivery times, and any other inquiries. Address customer concerns or complaints professionally and efficiently.
- **Documentation and Record Keeping**: Maintain accurate records of orders, including invoices, purchase orders, and shipping documents. Ensure all documentation is properly filed and archived for future reference.
- **Quality Assurance**: Perform quality checks on orders to ensure accuracy and completeness before shipment. Verify product specifications, quantities, and shipping details to meet customer expectations.
- **Process Improvement**: Identify opportunities to streamline order processing procedures and improve efficiency. Make recommendations for process enhancements or system upgrades to optimize the order fulfillment workflow.
- **Compliance**: Adhere to company policies, procedures, and industry regulations related to order processing and customer service. Ensure compliance with relevant standards for data security, privacy, and confidentiality.

**Job Types**: Full-time, Permanent, Fresher

**Salary**: ₹152,000.00 - ₹192,000.00 per year

Schedule:

- Rotational shift

Supplemental pay types:

- Overtime pay

Ability to commute/relocate:

- Coimbatore, Tamil Nadu: Reliably commute or planning to relocate before starting work (preferred)

**Education**:

- Bachelor's (preferred)

**Experience**:

- Any: 1 year (preferred)

Work Location: In person

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