Customer Service Executive

3 weeks ago


Ambala, India Wellness Extract Pvt. Ltd. Full time

**Responsibilities**:

- Follow the thorough learning process of the healthcare industry.
- Provide accurate information and assistance to customers regarding products or services.
- Resolve customer complaints and issues efficiently and escalate when necessary.
- Maintain a high level of customer satisfaction through effective communication and problem-solving skills.
- Collaborate with other team members to ensure seamless customer experience.
- Keep detailed records of customer interactions and transactions.

**Requirements**:

- Bachelor’s degree in any field.
- Excellent communication skills, both verbal and written.
- Ability to work in night shifts.
- Knowledge of the healthcare industry is a plus.
- Strong interpersonal skills and ability to work in a team environment.
- Proficient in using CRM software and other relevant tools.

**Job Types**: Full-time, Permanent

Pay: ₹20,000.00 - ₹35,000.00 per month

**Benefits**:

- Paid time off

Schedule:

- Monday to Friday
- Night shift
- US shift

**Experience**:

- Customer service: 1 year (required)

**Language**:

- English (required)

Work Location: In person



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