Telecalling Executive
2 weeks ago
Making outbound calls to potential or existing customers to promote products or services.
- Handling inbound calls from customers and addressing their inquiries, complaints, or requests.
- Following scripts or guidelines provided by the company to ensure consistency and accuracy in communication.
- Identifying and qualifying sales leads through cold calling or warm calling techniques.
- Maintaining a database of customer information, interactions, and transactions.
- Achieving daily, weekly, or monthly sales targets set by the company.
- Providing information about products or services and persuading customers to make a purchase or subscribe to a service.
- Resolving customer issues or complaints in a professional and timely manner.
- Collaborating with sales or marketing teams to support promotional activities or campaigns.
- Keeping abreast of product updates, industry trends, and competitor activities to provide accurate information to customers.
- Following up with customers to ensure satisfaction, gather feedback, or facilitate repeat business.
**Job Types**: Full-time, Permanent
Pay: ₹30,000.00 - ₹35,000.00 per month
**Benefits**:
- Provident Fund
Schedule:
- Day shift
- Monday to Friday
Supplemental pay types:
- Performance bonus
**Education**:
- Higher Secondary(12th Pass) (preferred)
**Experience**:
- Telecalling: 2 years (preferred)
- Real estate sales: 1 year (preferred)
**Language**:
- Hindi (preferred)
- English (preferred)
Work Location: In person
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