Tellecalling Executive

2 weeks ago

Navi Mumbai Maharashtra, India DC Consultants Full time

Opening: 10 Nos.- Job ID: 77754- Employment Type: Full Time- Reference:
- Work Experience: 0.6 Year(s) To 3.0 Year(s)- CTC Salary: Not Disclosed by Recruiter- Function: BFSI, Investments & Trading- Industry: Account/Finance/Tax consulting- Location:

- Navi-mumbai

Posted On: 27th Feb, 2024
**We have an urgent opening for an** **position of** Telecalling Executive **for a reputed **Company** at **Navi Mumbai (Vashi)** Location**.**

**Key Responsibilities**:

- Outbound Calls: Make proactive outbound calls to a list of potential customers or clients

provided by the organization. Introduce the company's products, services, or promotional
- offers.- Lead Generation: Identify and generate leads through cold calling, warm calling, and

follow-ups. Maintain a database of potential customers and update it regularly.- Product/Service Promotion: Present and explain the features and benefits of products or

services to potential customers, focusing on how they address their needs or pain points.- Appointment Setting: Schedule appointments for the sales team with interested prospects

who express willingness to know more or make a purchase.- Follow-Up Calls: Conduct follow-up calls with prospects who have shown initial interest

but require further information or time to make a decision.- Customer Inquiry Handling: Address incoming customer inquiries and provide relevant

information regarding products, services, pricing, and any other queries they may have.- Sales Target Achievement: Work towards achieving individual and team-based sales targets

and goals set by the organization.- Data Management: Maintain accurate records of all interactions, call details, and outcomes

in the organization's CRM (Customer Relationship Management) system.- Communication: Ensure effective communication with potential customers to build rapport,

understand their needs, and provide solutions accordingly.- Sales Scripts and Training: Follow provided scripts and undergo necessary training to

maintain consistency and professionalism during calls.- Market Research: Keep up-to-date with industry trends, competitors, and market conditions

to improve call effectiveness and product knowledge.- Reporting: Provide regular reports on call metrics, leads generated, and appointments

scheduled to the team lead or supervisor.- Requirements:
- High school diploma or equivalent education. Additional qualifications in sales or

marketing are a plus.- Proven experience in telemarketing, tele-sales, or customer service is an advantage but not

mandatory.- Excellent verbal communication skills with a clear and pleasant phone voice.
- Strong persuasive and negotiation abilities to effectively influence potential customers.
- Ability to work in a target-driven environment and meet set performance goals.
- Basic computer skills, including proficiency in using CRM software and Microsoft Office

Suite.- Self-motivated, proactive, and able to work independently as well as part of a team.
- Good time management skills to balance calling volume and follow-up activities.
- Patience and resilience to handle rejection and remain positive during challenging calls.

**Key Skills**:

- Tele Caller
- Tele Sale

**Company Profile**:

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