Butler

7 months ago


Sawai Madhopur, India Moustache Escapes Full time

**Skills**
- Housekeeping
- Front Office Operations
- Stewardship
- Customer Service
- English
- Nature Photography

**General Duties**
- Communicate and assist guest starting from reservation, check in, during stay until departure from the resort. All communication must be done in a well manner and in professional level.
- Ensure highest level of guest satisfaction at all times by delivering the best service experience at every stage of the guest stay.
- Work in conjunction with Housekeeping and Engineering team to ensure that villas are in immaculate condition at all times and especially in preparation for guest arrival.
- Daily communication with Housekeeping and Food and Beverage team in relation to the needs of current and arriving guests to the resort.
- Oversee the cleaning and maintenance of villas by Housekeeping and Engineering staff to ensure guests are not disturbed unnecessarily.
- To promote in house facilities to guest during stay before giving recommendation for outside of the resort.
- Handle all flights confirmations, dinner reservations, tour arrangements and any other guest itinerary during stay.
- Assist other department whenever there is anything related to guest in the resort to ensure guest needs are handled in a timely and professional manner.
- Work closely with Food and Beverage team at each dining experience to ensure guest receives a consistent level of service including to cater for guest preferences accordingly.
- Keep all information updated by being aware of everything that is happening in the resort in all sections.
- Assist with training of other departments whenever it is necessary.
- To perform any other duty as directed by superior

**General Responsibilities**
- Maintain high score on guest satisfaction at all time.
- Responsible for the elaboration and implementation of standards related to SOP
- Schedule and regularly conducts routine inspections of areas under his control.

**Qualifications**

**Knowledge and Experience**
- Minimum Diploma in Hospitality
- Minimum of 1 year relevant experience in Front Office
- Butler knowledge is a must
- Knowledge of local regulations related to Hotel Operation is a must

**Competencies**
- In-depth knowledge of hotel property management system, system monitoring of guest request and other related system in the resort operation
- Good communication skills, capable of functioning well under stress and during emergencies, strong interpersonal and negotiation skills

**Job Types**: Full-time, Permanent

**Salary**: Up to ₹12,000.00 per month

**Benefits**:

- Food provided
- Health insurance
- Provident Fund

Schedule:

- Day shift
- Morning shift
- Night shift
- Rotational shift

**Experience**:

- total work: 1 year (preferred)

Ability to Commute:

- Sawai Madhopur, Rajasthan (required)

Ability to Relocate:

- Sawai Madhopur, Rajasthan: Relocate before starting work (required)

Work Location: In person

**Speak with the employer**

+91 9928082924