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Front Office Receptionist

1 month ago

Mumbai, India Forehotels.com Full time

1. Front office manager checks whether the front desk is clean or not.

2. Front office manager makes the duty roaster for employees.

3. Check whether all employees are correctly communicating with the guests or not.

4. A front office manager checks the employee’s grooming standards. This means whether all employees who are working in the front office, are maintaining their grooming standards or not.

5. Check the guest’s services. Follow each and everything is perfect or not.

6. They monitor and update records and files.

7. They maintain the front office logbook.

8. Check the guest’s feedback.

9. They prepare and manage outgoing mail.

10. They motivate and train all the employees in the front office department.

11. They check the night auditing reports.

12. They manage or solve guests’ problems or issues immediately.

13. They send employees working reports to the HR department.

14. Front office manager attends morning meetings with the hotel general manager.

15. They check the dealing with the arrival and departure of the guests.

16. Ensuring professional greeting of clients, visitors, and guests.

17. Check the VIP functions and events taking place in the hotel.

18. Check whether all the software which is used in the front office is updated or not.

19. They update and back up databases regularly.

20. Make coordination with the housekeeping department for room cleaning.

Pay: ₹15,000.00 - ₹17,000.00 per month

**Benefits**:

- Food provided

Schedule:

- Day shift

Ability to commute/relocate:

- Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- total work (preferred)

**Speak with the employer**
+91 8657438683

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