Optometrist

Company **:Lenskart**

Job Code: TISPL-89158

Job Locations: Chennai, Tamil Nadu, India

Compensation: ₹ 200,000 - 400,000 per year

Required Experience: 0 - 1 Years

Skills : Diagnostic, Electronic Health Records, Optometry Software, Patient Interactions, Team Work, Contact Lens Fitting

**Age Criteria: -**
- Store Manager age should not be more than 35 years
- Sales Associate age should not be more than 29 years
- Optimist age should not be more than 35 years

**Training Details**:
**Duration of Training**: 3 weeks

**Training Centres**:
South Zone: Bangalore

West Zone: Mumbai

East and North Zones: Gurgaon

**Reimbursement can be done after 2 months of joining**

Key Responsibilities:
Commitment to Customer Satisfaction
- Always put the customers’ needs first.
- Conducting competent and knowledgeable eye tests.
- Greeting customers immediately when they enter the store. Shows urgency in providing service to customers and satisfying their needs, and has a high customer's service-oriented eye test.
- Building a strong relationship with customers by engaging them by explaining the eye exam process.
- Exploring the underlying reasons for recurring customer problems and also going the extra mile to find the solutions.
- Anticipating the problems before they occur and having a plan of action for them at store level.
Eye Test Quality Assurance and Sales
- Examine eyes, using observation, and instruments, to determine visual acuity, perception, focus and coordination
- Responsible for converting the prospective customers into actual customers.
- Ensure all customers receive accurate diagnoses and appropriate recommendations.
- Effective communication with all retail associates to ensure seamless customer experience
Inventory Management
- Having a basic understanding of the POS system is necessary to ensure transactions are properly and effectively processed
- Working very closely with various departments in the organization till the product reaches the customer
- Approaching customers and keeping the store neatly stacked to avoid shrinkage
Security & Hygiene
- Ensuring the store and the inventory are neat and clean at all times
- Maintaining the necessary safety measures to ensure the safety of the store and customers
- Employees at store level, engaging in the customer experience need to be properly groomed and
- presentable to the customer. Uniforms need to be neat, clean, and pressed.
Competencies & Educational Qualifications:

- Diploma/Degree/Post Graduate Degree Holder in Optometry with a minimum of 0-3 years of relevant experience in the industry.
- Entrepreneurial thinking mindset: self-motivated and self-directed with an ability to think innovatively.
- People management: ability to lead, manage, & develop large teams in a fast-paced environment.
- Passion for Results: high degree of commitment with a bias for execution excellence.
- Customer Focus: Ability to design processes and systems & create an environment for enabling customer delight.
- Superior analytical, evaluative, and problem-solving abilities

Company Introduction

Lenskart is India’s fastest growing optical business. The company was co-founded in 2010 by PeyushBansal, Amit Chaudhary & Sumeet Kapahi to provide Vision to India. 1/3rd of India’s population today needs vision correction and only 25% of those in need wear specs. Lenskart was founded in 2010 with a vision to solve this problem of eye wear and be the Numero Uno eyewear provider in India.

With technology integration into the eyewear vertical, and keeping a deep focus on consumer
happiness, Lenskart has grown more than 200% Year on Year in the last 2 years to be among the top 3 Optical Retail businesses of India today. With a 600 people team and revenues of slightly over 100 Cr, the company is continuing to grow 15% MOM and changing the landscape of Indian eyewear with its very unique services and products such as:

- Buying specs online with “Virtual Try On”.
- Home Eye Check -up service in 7 cities with over 300+ eye check-ups every day at consumer’s houses.
- 150 plus Brick & Mortar Stores pan India (including tier 2 and 3 cities) as centers for people to get their eyes checked and book orders online as well as get their post-sale adjustments done.
- Network of Affiliate Doctors who place orders for their consumers online on the Lenskart
platform.

Majority of Lenskart eye-frames and prescription lenses are designed in-house and come to consumers directly from manufacturing to retail. Post a spectacle order is received, each frame is individually fitted with the respective prescription in the company's own in-house state-of-the-art (first in India) manufacturing facility, before it is dispatched. By owning the process end to end, the company not only provides 1 year warranty on all products sold but also a significant 50% price benefit over any other optical chain in India. Lenskart raised its first round of funding of 22 Cr INR from IDG Ventures India (IDGVI) i