Voice Process Executive
2 weeks ago
**Job description**
**Responsibilities**
- Handle inbound and outbound calls.
- Identify the needs of patients, resolve issues, and provide solutions.
- Ensure to follow the service script provided by the company for uniformity.
- Maintain good customer relations.
- Maintain records of the conversations with the patients and analyze the data.
**Requirements**:
- Any Degree.
- 1 to 2 years prior experience with customer service and call centers in relevant job roles.
- Good knowledge of CRM practices and systems.
- Customer-oriented attitude with professionalism.
- Strong multitasking and time management.
- Excellent communication and listening skills with good command over the English language.
- Should be flexible for rotational shifts.
**Salary**: ₹14,000.00 - ₹20,000.00 per month
**Benefits**:
- Leave encashment
- Provident Fund
Schedule:
- Rotational shift
Supplemental pay types:
- Yearly bonus
**Education**:
- Bachelor's (required)
**Language**:
- Tamil & English (required)
Ability to Commute:
- Alwarpet, Chennai - 600018, Tamil Nadu (required)
- Contact -7845839475
**Salary**: ₹12,000.00 - ₹14,000.00 per month
**Benefits**:
- Provident Fund
Schedule:
- Rotational shift
Supplemental pay types:
- Performance bonus
**Experience**:
- total work: 1 year (preferred)
Ability to Commute:
- Chennai, Tamil Nadu (required)
Ability to Relocate:
- Chennai, Tamil Nadu: Relocate before starting work (required)
Work Location: In person
**Speak with the employer**
+91 7845839475
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