Collection Executive
3 months ago
JD FOR COLLECTION EXECUTIVE
Collect overdue payments for Short -term loans, particularly focusing on cases with DPD above 60 days.
Manage a portfolio of accounts and develop strategies to recover outstanding amounts while adhering
to regulatory guidelines.
Build and maintain positive relationships with borrowers to encourage timely payments and resolve
issues or disputes.
Prepare and submit daily collection reports and update the system with accurate information on each
visit.
Effectively communicate with the Collections Manager and provide regular updates on collection
activities.
Ensure compliance with company policies and industry regulations during the collection process.
Use negotiation and persuasion skills to secure repayment commitments from delinquent borrowers.
Contacting customers and informing them of their overdue bills.
Advising customers on their payment options and suggesting methods of payments. Negotiating suitable
payment plans. Maintaining customer payment records.
**Job Types**: Full-time, Permanent
Pay: Up to ₹240,000.00 per year
**Benefits**:
- Health insurance
- Provident Fund
Schedule:
- Day shift
Supplemental Pay:
- Performance bonus
**Education**:
- Bachelor's (preferred)
**Experience**:
- total work: 3 years (required)
- Collection: 3 years (required)
- NBFC Industry: 3 years (preferred)
**Language**:
- Hindi (preferred)
- English (preferred)
**Location**:
- Chennai, Tamil Nadu (required)
Work Location: In person
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