Collection Executive

4 weeks ago


Mumbai Maharashtra, India WHITE FORCE OUTSOURCING SERVICES PRIVATE LIMITED Full time

JD FOR COLLECTION EXECUTIVE

Collect overdue payments for Short -term loans, particularly focusing on cases with DPD above 60 days.

Manage a portfolio of accounts and develop strategies to recover outstanding amounts while adhering

to regulatory guidelines.

Build and maintain positive relationships with borrowers to encourage timely payments and resolve

issues or disputes.

Prepare and submit daily collection reports and update the system with accurate information on each

visit.

Effectively communicate with the Collections Manager and provide regular updates on collection

activities.

Ensure compliance with company policies and industry regulations during the collection process.

Use negotiation and persuasion skills to secure repayment commitments from delinquent borrowers.

Contacting customers and informing them of their overdue bills.

Advising customers on their payment options and suggesting methods of payments. Negotiating suitable

payment plans. Maintaining customer payment records.

**Job Types**: Full-time, Permanent

Pay: Up to ₹240,000.00 per year

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Day shift

Supplemental Pay:

- Performance bonus

**Education**:

- Bachelor's (preferred)

**Experience**:

- total work: 3 years (required)
- Collection: 3 years (required)
- NBFC Industry: 3 years (preferred)

**Language**:

- Hindi (preferred)
- English (preferred)

**Location**:

- Chennai, Tamil Nadu (required)

Work Location: In person


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