Bpo Call Center Executive B2B

4 days ago

Kolkata West Bengal, India BDS Consultancy Full time

The job description of a B2B (business-to-business) in-house sales representative typically involves a range of responsibilities focused on selling products or services to other businesses. Here's a general overview of the key aspects of the role:

- **Sales Target Achievement**:

- Set and achieve sales targets within a designated territory or market segment.
- Develop and implement effective sales strategies to meet or exceed revenue goals.
- **Customer Relationship Management**:

- Build and maintain strong relationships with existing B2B customers.
- Identify and pursue opportunities to upsell or cross-sell additional products or services.
- Address customer inquiries and concerns promptly and professionally.
- **Prospecting and Lead Generation**:

- Identify and research potential business clients within the target market.
- **Product Knowledge**:

- Acquire in-depth knowledge of the products or services offered by the company.
- Effectively communicate the value proposition to potential clients.
- **Sales Presentations**:

- Prepare and deliver compelling sales presentations tailored to the needs of the business client.
- Highlight key features and benefits of the products or services.
- **Negotiation and Closing**:

- Negotiate terms and conditions with clients to secure deals.
- Close sales and finalize agreements, ensuring customer satisfaction and adherence to company policies.
- **Collaboration**:

- Work closely with internal teams, such as marketing, product development, and customer support, to ensure seamless communication and service delivery.
- **Market Research**:

- Stay informed about industry trends, competitor activities, and market conditions.
- Use market insights to adjust sales strategies and stay competitive.
- **Sales Reporting**:

- Maintain accurate and up-to-date records of sales activities, including customer interactions, leads, and deals.
- Provide regular reports to management on sales performance and market trends.
- **Continuous Learning**:

- Stay updated on product enhancements, industry regulations, and best practices in B2B sales.

Successful B2B in-house sales representatives often possess excellent communication and interpersonal skills, a deep understanding of the products or services they are selling, and the ability to build and maintain long-term relationships with clients. Adaptability, resilience, and a proactive approach are also essential in this dynamic and competitive field.

**Salary**: ₹15,000.00 - ₹20,000.00 per month

Schedule:

- Day shift

**Language**:

- English (preferred)

Work Location: In person

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