Bpo Call Center Executive B2B
6 months ago
The job description of a B2B (business-to-business) in-house sales representative typically involves a range of responsibilities focused on selling products or services to other businesses. Here's a general overview of the key aspects of the role:
- **Sales Target Achievement**:
- Set and achieve sales targets within a designated territory or market segment.
- Develop and implement effective sales strategies to meet or exceed revenue goals.
- **Customer Relationship Management**:
- Build and maintain strong relationships with existing B2B customers.
- Identify and pursue opportunities to upsell or cross-sell additional products or services.
- Address customer inquiries and concerns promptly and professionally.
- **Prospecting and Lead Generation**:
- Identify and research potential business clients within the target market.
- **Product Knowledge**:
- Acquire in-depth knowledge of the products or services offered by the company.
- Effectively communicate the value proposition to potential clients.
- **Sales Presentations**:
- Prepare and deliver compelling sales presentations tailored to the needs of the business client.
- Highlight key features and benefits of the products or services.
- **Negotiation and Closing**:
- Negotiate terms and conditions with clients to secure deals.
- Close sales and finalize agreements, ensuring customer satisfaction and adherence to company policies.
- **Collaboration**:
- Work closely with internal teams, such as marketing, product development, and customer support, to ensure seamless communication and service delivery.
- **Market Research**:
- Stay informed about industry trends, competitor activities, and market conditions.
- Use market insights to adjust sales strategies and stay competitive.
- **Sales Reporting**:
- Maintain accurate and up-to-date records of sales activities, including customer interactions, leads, and deals.
- Provide regular reports to management on sales performance and market trends.
- **Continuous Learning**:
- Stay updated on product enhancements, industry regulations, and best practices in B2B sales.
Successful B2B in-house sales representatives often possess excellent communication and interpersonal skills, a deep understanding of the products or services they are selling, and the ability to build and maintain long-term relationships with clients. Adaptability, resilience, and a proactive approach are also essential in this dynamic and competitive field.
**Salary**: ₹15,000.00 - ₹20,000.00 per month
Schedule:
- Day shift
**Language**:
- English (preferred)
Work Location: In person
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