![Bharathi RITC](https://media.trabajo.org/img/noimg.jpg)
Customer Relationship Officer
3 weeks ago
Job Title : Customer Relationship Officer
Experience : 1 Year
Qualification : BBM/BBA/MBA
Location of work : Mysuru
Languages : Excellent English communication
Roles & Responsibilities
- Handle incoming walk-in customers, phone calls, appointments and messages.
- Address customer’ needs and concerns efficiently and effectively to turn unhappy customers into return guests.
- Build rapport and establish good relationships with customers to ensure customer retention.
- Promote and up-sell products, services and packages to maximize sales opportunities where necessary.
- Provide constructive feedback on sales, effectiveness of promotions, customers, product and service launches as well as store activities and trends.
- Deliver product knowledge to customers through effective communication to increase consumer understanding and product sales.
- Manage and maintain the salon’s tidiness and cleanliness.
- Other administrative ad-hoc duties where necessary.
**Requirements**:
- A team player and able to work in a fast-paced environment.
- Proactive, self-motivated and keen to learn.
- Previous customer care experience preferred.
- Good communication and interpersonal skills.
- Ability to change & adapt (high adaptability).
**Salary**: Up to ₹20,000.00 per month
**Benefits**:
- Leave encashment
Schedule:
- Day shift
Supplemental pay types:
- Yearly bonus
Ability to commute/relocate:
- Mysuru, Karnataka: Reliably commute or planning to relocate before starting work (required)
**Experience**:
- total work: 1 year (preferred)
**Language**:
- English (required)
**Speak with the employer**
+91 8050544593
Application Deadline: 31/07/2023
Expected Start Date: 07/07/2023
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