Collections Agent/only Dra Certified Condidates

1 week ago

Noida, India Vighnaharta Full time

**aJob description**

**Roles and Responsibilities**
- Responsible for monitoring and maintaining assigned accounts
- Customer calls, and any correspondence, customer reconciliations in order to follow-up collection in a fast paced goal oriented
- Define in conjunction with I2C Manager and Revenue Controller collection target according to the process
- Monitor and record customer account details for non payments, delayed payments and other irregularities (disputes)
- Identify overdue portfolio to avoid possible contingencies in the recovery of resources based on the policy of procedures established in Nielsen
- Scalate with Revenu Controller and CS to determine actions in conjunction with the commercial area to recover past-due portfolio resources based on internal Nielsen process
- Request and support re-invoicing according with client's specifications, follow-up with revenue associate and provide any clarification
- Providing customer service regarding collection issues, process and review account adjustments, resolve client disputes and short payments
- Accountable for reducing delinquency for assigned accounts
- Perform other assigned tasks and duties necessary to support the Accounts Receivable Department
- Dispatch invoices to the client, could be by mail, mailing or portal sites
- Must communicate & follow up effectively with Client Service / Revenue Controllers regarding commercial disputes resolutions and additional actions to accelerate the collection process
- Establish and maintain effective and cooperative working relationships with Revenue Associates to accelerate actions financial disputes resolution
- Support Cash Applications team on invoicing reconciliation, payments identifications
- DRA CERTIFIED
- Fluency in English and local language mandatory preferred
- Experience working in multinational, multi-cultural environment
- Experience working with remote counterparts
- Experience working in Collections

**Education**

**10+2**

**Salary
- 11k to 20k**

**Location
- Noida Sec
- 16**

**Key Skills**

Skills highlighted with ‘‘ are preferred keys kills

**accounts receivable**Communication Skills**

**collection management**

**CONTACT Person
- Hr Puja Singh**

**Contact No
- 7982742545**

**Job Types**: Full-time, Regular / Permanent, Fresher

**Salary**: ₹11,000.00 - ₹20,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Paid sick time

Schedule:

- Day shift

Supplemental pay types:

- Performance bonus

Ability to commute/relocate:

- Noida, Uttar Pradesh: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- total work (preferred)

**Speak with the employer**
+91 7982742545

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