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E-commerce Executive

1 month ago

Ahmedabad Gujarat, India Business Mind Full time

1. Have experience for 1 to 3 years, maximize sales on Amazon, Flipkart, and other eCommerce marketplaces.

2. Take responsibility for handling product listings and addressing day-to-day operational issues on the marketplace.

3. Uploading, optimizing and modifying the new and existing product listings on various E-commerce websites like Flipkart, Amazon, etc.

4, Coordinate with seller support for any issue related to listing, approval, returns, copyrights and any other account management issues.

5. Manage Seller account and analyze the progress of different platforms.

6. Coordinate with seller support for any issue related to listing, approval, returns, copyrights and any other account management issues.

7. Manage the returns and any customer grievances.

8. Monitor the ratings and reviews of customers and reply to the reviews.

9. Be the single point of contact for all customer queries regarding billing issues, product problems, service questions etc. and website queries.

10. Maintain and update customer database from time to time.

**Required Skills**:
1. Excellent knowledge and communication skills in the relevant field.

2. Must have experience in amazon and Flipkart i.e., operational knowledge.

3. Ability to multitask, meet deadlines, and pay attention to detail.

4. Advanced proficiency in MS Office, Excel, and Google Sheets.

**Job Types**: Full-time, Permanent

Pay: ₹17,000.00 - ₹35,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Flexible schedule
- Leave encashment

Schedule:

- Day shift

Supplemental pay types:

- Yearly bonus

**Experience**:

- E-commerce: 1 year (required)
- total work: 1 year (required)

**Location**:

- Ahmedabad, Gujarat (required)

Work Location: In person

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