Telecaller Patient Counselor- Ivf

2 months ago

New Delhi, India Risaa IVF Full time

**About the company**:
Risaa IVF is a network of 10+ IVF clinics located in India, Nepal, and Afghanistan and has its headquarters in New Delhi. Risaa IVF is backed with India’s leading IVF specialist Dr. Rita Bakshi along with a solid team that is committed to providing you with a warm and understanding environment while you seek fertility diagnosis and treatment with us. Established in 2012, Risaa IVF provides state-of-the-art IVF Lab with latest world-class equipment and technology.

**Tele Caller-Patient Counselor (experience with IVF/Hospital)**

**Job Summary**
Essential Functions/Job Duties:
Responsible along with sales professional for overall 100% customer satisfaction rating for assigned account base
Maintain CRM system with accurate customer and pipeline information for assigned accounts
- Follow up clients and convert leads to sale in systematic manner
- Satisfy customer on given best solutions and procedures on phone/meeting
- Meeting patients to discuss their emotional, physiological & lifestyle issues.
- Providing relevant information and resources specific to the patients needs.
- To minimize doctors time by explaining and clearing the doubts of the patients.
- To explain about the intensity of the disease and to encourage the patients to come for follow up.
- To explain to the patients about the location and the facilities available in the centre to enable and help them to select appropriate place to take treatment.
- To explain to the patients about the modern method of IVF treatment and its cost.
- Follow up and co-ordinate for the treatment plan
- Assist Doctors/Consultants for their client related query

**Key Skills**
Good communication skill, presentable personality, eager to serve client

Minimum 1-2 years of experience in any IVF Centre

***

**Salary**: ₹25,000.00 - ₹30,000.00 per month

**Contact HR Manager-** 9810186634

Pay: ₹25,000.00 - ₹30,000.00 per month

**Benefits**:

- Cell phone reimbursement

Schedule:

- Day shift

Ability to commute/relocate:

- New Delhi, Delhi: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- tele sales: 1 year (preferred)
- total work: 1 year (preferred)

**Language**:

- English (preferred)

**Speak with the employer**
+91 9871880502
Expected Start Date: 29/08/2023

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