Telesales Executive

1 month ago


Bengaluru, India Matrimony.com Full time

Role Overview: The job of a Telesales Executive is to reach out to potential customers over phone, understand their needs, explain them the product features, advantages, benefits and provide options whereby customers can find a suitable prospect. Key Responsibilities: - Responsible for making outbound calls and regular follow up on leads assigned - Build a strong relationship / trust with customers by understanding the customer requirements and suggesting the right product to the Customers - Meet individual and collective revenue targets by suggesting appropriate offerings basis customer need and potential - Explaining the product features in detail and how to use the packages - Understand the Customer requirements, encourage them to upgrade / renew - Strictly adhere to the process requirements - Strictly adhering to the process and quality requirement - Document call information according to standard operating procedures - Input appropriate dispositions for the call transactions in the CRM - Ensure all disciplinary and call input parameters are met daily Skill and Competencies required: Functional - Customer Orientation - Language skills - English / Regional language - Telemarketing / Selling Skills - Basic computer skills - MS Excel, Word - Objection Handling - Influencing Skills Behavioral - Values - Integrity / Honesty / Respect - Communication - Oral & Written skills / Listening - Business / Telephone Etiquette - Influencing Skills - Empathy - Self-driven / Initiative - Ability to manage stress - Willingness to learn

**Job Types**: Full-time, Regular / Permanent

**Salary**: ₹13,950.00 - ₹14,250.00 per month

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Day shift

Supplemental pay types:

- Performance bonus

Ability to commute/relocate:

- Bangalore, Karnataka: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Bachelor's (preferred)

**Experience**:

- Sales (required)
- Telemarketing (required)

**Language**:

- Kannada (required)
- English (required)

**Speak with the employer**
+91 7483241517


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