Booking Coordinator
4 months ago
**Profile Introduction**:
**Key Responsibilities**:
- They coordinate schedules, handle calendar conflicts, and ensure resources are optimally used.
- Providing exceptional customer service is crucial, addressing inquiries and resolving issues to ensure a positive experience.
- The role involves maintaining accurate records of bookings, changes, and cancellations, and utilizing booking and CRM software to manage data.
- They collaborate with internal teams and external vendors to ensure smooth booking execution and prepare reports to track trends and improve processes.
**Profile Requirements**:
- A Booking Coordinator should have a Bachelor’s degree in Business Administration, Hospitality Management, or a related field, or equivalent experience.
- They need 1-3 years of experience in booking or administrative roles, with proficiency in booking and CRM software.
- Strong organizational and multitasking skills are essential, along with excellent communication and customer service abilities.
- Attention to detail and the ability to handle conflicts and stress effectively are important.
- Experience in hospitality, travel, or event planning is preferred.
- Flexibility to work varying hours and a proactive approach to problem-solving are also valuable traits.
Work Location: In person
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