Recovery Officer

6 months ago

Ranchi, India Capitallinks Full time

**Company Overview**:
Capitallinks is a leading financial services company operating in India. With a strong focus on recovery and debt management, we provide essential services to individuals and businesses seeking assistance in resolving outstanding debts. Our team of skilled professionals aims to recover owed money in a fair and ethical manner, while maintaining trust and strong relationships with our clients.

**Role and Responsibilities**:
We are seeking a highly motivated and detail-oriented Recovery Officer to join our team. As a Recovery Officer, you will be responsible for tracking outstanding debts, planning recovery strategies, and contacting debtors. Your role will also involve updating account statuses, handling customer inquiries, negotiating payment plans, and identifying system gaps. You must comply with legal requirements when legal action is unavoidable and provide excellent customer service at all times.

To be considered for this position, you should have a high school diploma, although a bachelor's degree in a related field is preferred. A minimum of 2 years of experience as a recovery officer is required. You must have a solid understanding of relevant legal requirements and possess strong negotiation and persuasion skills. Proficiency in MS Office and databases is essential, along with the ability to work in a target-driven environment and meet tight deadlines. Great interpersonal and communication skills, as well as good time-management abilities, are also necessary to succeed in this role.

**Required Skills**:
High school diploma (preferred)
2 years of experience as a recovery officer
Knowledge of relevant legal requirements
Good knowledge of MS Office and databases
Good negotiation and persuasion skills

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