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Telesales Executive

4 months ago

Panchkula, India it fast support Full time

As a Telesales Representative, you will be responsible for selling products or services over the phone to potential customers. You will engage with prospects, understand their needs, and present the features and benefits of your products or services. The primary objective is to generate sales and achieve revenue targets by effectively communicating with customers and closing deals over the phone.

Key Responsibilities:
1. Conduct outbound calls to prospective customers to introduce and promote products or services.

2. Build rapport and establish a positive relationship with customers by demonstrating excellent communication skills and a friendly demeanor.

3.Identify customer needs and provide appropriate solutions by articulating product features and benefits effectively.

4.Present and explain product information, pricing, and promotional offers to potential customers.

5.Address customer inquiries, provide accurate information, and resolve any concerns or objections to facilitate sales.

6.Utilize sales techniques to overcome objections and persuade customers to make a purchase.

7.Maintain a thorough understanding of the products or services being offered and stay updated on industry trends.

8.Achieve and exceed assigned sales targets, quotas, and key performance indicators (KPIs).

9.Enter and maintain accurate customer information, sales activities, and progress in the CRM (Customer Relationship Management) system.

10.Collaborate with the sales team and other departments to ensure customer satisfaction and smooth order processing.

11.Continuously develop and enhance product knowledge and sales skills through training and self-study.

12.Stay updated on competitors' offerings, market conditions, and industry developments to remain competitive in the sales process.

13.Follow up with customers to secure repeat sales and foster long-term relationships.

14.Adhere to company policies, guidelines, and ethical standards while representing the organization to customers.

Qualifications and Skills:

- High school diploma or equivalent; a bachelor's degree in business or a related field is a plus.
- Proven experience in telesales, inside sales, or a similar role, preferably in a B2B or B2C environment.
- Excellent communication skills, both verbal and written, with a persuasive and engaging phone manner.
- Strong negotiation and objection handling abilities to overcome customer resistance and close sales.
- Ability to actively listen, understand customer needs, and tailor solutions accordingly.
- Results-oriented mindset with a track record of meeting or exceeding sales targets.
- Proficiency in using CRM systems, sales software, and other relevant tools.
- Good organizational and time management skills to handle a high volume of calls and prioritize tasks effectively.
- Resilience and persistence to handle rejection and maintain motivation in a target-driven environment.
- Adaptability to quickly learn about new products or services and convey the information accurately.
- Team player with a positive attitude and a willingness to collaborate with colleagues.

Note: The job description provided above is a general outline of the responsibilities and qualifications typically associated with the role of a Telesales Representative. Specific job requirements may vary depending on the company and industry.

**Job Types**: Full-time, Commission, Fresher

**Salary**: ₹8,804.54 - ₹26,334.34 per month

Ability to commute/relocate:

- Panchkula, Haryana: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- total work: 1 year (preferred)
- Sales: 1 year (preferred)

**Language**:

- Hindi (preferred)
- English (preferred)

**Speak with the employer**
+91 8168796342