Bpo Call Centre
3 weeks ago
Job Summary
Call Center Executive; who should have clear understanding of English/Telugu/Hindi/Tamil/Kannada Language. The Agent will get required to take incoming calls coming in from patients of a hospital, book their appointments, help them with the information about any doctor and its schedule and empathetically talk to him/her
Responsibilities and Duties
- To respond to all incoming calls within a specified TAT. - Satisfactorily respond and give answers to the people calling in.
- Book appointments of the doctors on the portal. - Call back to the patients in case of rescheduling of appointments.
- Give exact information about the various facilities in the hospital.
Shifts will be fixed on a rotational basis to cover all days and all hours. ** No Night shifts for female
Qualifications and Skills - Must know English/Telugu/Hindi language very well - Should have basic knowledge of Computers
- Previous working in Call Center will be an advantage
Experience: Call Center: 1 year (preferred) Education: Bachelor's (preferred) Benefits: - Provident Fund (PF) - ESI - Paid leaves / Leave encashment Workdays per week: 6 days (Rotational week off)
**Job Types**: Full-time, Regular / Permanent
**Salary**: ₹13,000.00 - ₹18,000.00 per month
Schedule:
- Flexible shift
Ability to commute/relocate:
- Begumpet, Hyderabad, Telangana: Reliably commute or planning to relocate before starting work (required)
Application Question(s):
**Education**:
- Bachelor's (preferred)
**Experience**:
- Telugu and Hindi, English too is required (preferred)
- Ready for face to face interview (preferred)
- Calling experience and Receptionist experience (preferred)
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