Officer

3 weeks ago


Ahmedabad, India TATA Capital Full time

To carry out the file audit of assigned locations as per hind sighting process and observe deficiency if any and follow up for their remarks / feedbacks for appropriate closure.

**Core Responsibilities**:

- Conduct periodical inspection of disbursed files to ensure process and polices norms are followed, highlighting areas of improvements at regular intervals.
- Support the internal customers (credit and operations) team by providing feedback on qualitative processing and supporting improvements.
- Implement effective controls and improvements in the process design, system and operation wherever required.
- Prepare reports on the documention process adhering to timelines and accuracy.
- Review customer data entry - demographic details (including income related & other additional information **), **efficiency in LOS/Finone and ensure maximum files are processed and sanctioned with minimium error rate.
- Consistently and continuously understand policy level changes in files processing and implement the same in the file inspection process.
- Coordinating for NHB & other statutory audit related to file maangement.
- Consistently and continuously understand policy level changes in files processing and implement the same in the file inspection process.
- Prepare accurate and efficient reports and MIS for the review.
- Understand policies and provide training to location teams to ensure process and polices norms are followed.
- Ensure all PMAY files are validated before submission of claim to regulator.
- Ensure and validate KYC checking at 100%
- Qualification : Graduate, Masters/Post Graduate


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