Female Telecaller Executive
1 month ago
ROLES & RESPONSIBILITIES:
- Politely Answering and reverting to appointment phone calls
- Obtaining patient information & other relevant data. Guide patients about the process.
- Appointment coordination with doctors
- Stay on OPD floor & manage smooth flow of appointments during the shift
- Patient appointment tracking and scheduling efficiently
- Direct interaction with patients to greet them at the time of arrival
- Good computer knowledge and adaptability to software programs
- Assisting walk-in patients with appointments
- Independently respond to patient queries and resolve issues over call or in-person.
- Comply with the quality of service policy of the organization
DESIRED CANDIDATE PROFILE:
- Excellent verbal and written communication in ENGLISH.
- Confident & Energetic personality
- Experience in working in American, Canadian & European markets is a must.
- Strong decision making skills.
**Salary**: ₹19,000.00 - ₹27,000.00 per month
**Benefits**:
- Provident Fund
Schedule:
- Day shift
Ability to commute/relocate:
- Gurugram, Haryana: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Bachelor's (required)
**Experience**:
- Call center: 1 year (preferred)
- tele sales: 1 year (preferred)
- Customer service: 1 year (required)
**Language**:
- Hindi (preferred)
- English (required)
**Speak with the employer**
+91 9833551055
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