Female Telecaller Executive

1 month ago


Gurgaon, India Aartas CliniShare Full time

ROLES & RESPONSIBILITIES:

- Politely Answering and reverting to appointment phone calls
- Obtaining patient information & other relevant data. Guide patients about the process.
- Appointment coordination with doctors
- Stay on OPD floor & manage smooth flow of appointments during the shift
- Patient appointment tracking and scheduling efficiently
- Direct interaction with patients to greet them at the time of arrival
- Good computer knowledge and adaptability to software programs
- Assisting walk-in patients with appointments
- Independently respond to patient queries and resolve issues over call or in-person.
- Comply with the quality of service policy of the organization

DESIRED CANDIDATE PROFILE:

- Excellent verbal and written communication in ENGLISH.
- Confident & Energetic personality
- Experience in working in American, Canadian & European markets is a must.
- Strong decision making skills.

**Salary**: ₹19,000.00 - ₹27,000.00 per month

**Benefits**:

- Provident Fund

Schedule:

- Day shift

Ability to commute/relocate:

- Gurugram, Haryana: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Bachelor's (required)

**Experience**:

- Call center: 1 year (preferred)
- tele sales: 1 year (preferred)
- Customer service: 1 year (required)

**Language**:

- Hindi (preferred)
- English (required)

**Speak with the employer**
+91 9833551055



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