Solution Architect
3 weeks ago
Responsibilities
- Work as a Solution Architect, and conceptualize solutions that integrates all aspects of organizational capability to address client’s business objectives and add value to client’s overall business
- Work with onsite sales teams, in a partnership model to pro-actively research specific accounts, identify client’s pain areas/business challenges, and design appropriate solutions for pro-active proposals.
- Convince internal and client stakeholders on the challenges identified and how the proposed solution benefits the client
- Work with Sales, Delivery, Pricing, Transition teams to address reactive pursuits (RFX- s) and lead solution design activities
- Bid management to help define/refine sales messages and ensure sales packages are developed and messages communicated to sales team/client
- Market intelligence, Industry intelligence
- Create presentations, collaterals, sales pitches etc.
- Responsible for staying abreast of offering/product roadmap as well as understanding the scenarios, features and functions within each of the offerings and how these are applied to address business and technical problems
- Responsible for preparing for meetings and tailoring communications to address business needs of potential clients as part of the pre-sales process
- Liaison with Offering Owners and Delivery Teams, understand the details of offerings and communicate information back to sales organization
- Liaison with Existing Accounts
- Metrics Capturing and Reporting
Skills Required:
- Excellent understanding of the pre-sales and solutions domain in RETAIL /CPG /TELECOM domain
- Should have sound knowledge of various levers that go into creating winning solutions
- Should have managed Contact Centre / Front office RFX in RETAIL /CPG /TELECOM domain
- Should be able to co-relate client requirements to various organizational capabilities that can address those requirements
- Should have appropriate knowledge across BPO horizontal areas
- Should understand RETAIL /CPG /TELECOM space very well both from a BPO perspective
- Should be able to work seamlessly with various cross-functional teams
- Good Communication and Interpersonal Skills
- Strong Stake Holder Management skills
Glit
**Job Types**: Full-time, Regular / Permanent
**Salary**: ₹20,000.00 - ₹21,000.00 per month
**Benefits**:
- Flexible schedule
- Health insurance
- Leave encashment
- Life insurance
- Paid sick time
- Paid time off
Schedule:
- Flexible shift
- Monday to Friday
- Rotational shift
Supplemental pay types:
- Commission pay
- Overtime pay
- Performance bonus
- Yearly bonus
COVID-19 considerations:
Always
Application Question(s):
- with 7-10 years’ experience?
- Individual contributor and self-starter?
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