Customer Support

Responsibilities:Managing a team of representatives offering customer support.Overseeing the customer service process.Resolving customer complaints brought to your attention.Creating policies and procedures.Planning the training and standardization of service delivery.Selecting and hiring new staff.Monitoring the work of individual representatives and of the...

Company Name: - Altruist Technology Private Limited Process: - Ezeetap HQ Role: - Customer Support Qualification: - Degree Mandatory Language: - English and Hindi Experience: - 1 Years of Experience in Customer Support Salary: - 23KCTC Location: - Kudlu Gate, Krishna Reddy Industrial Area, Hosapalaya, Muneshwara Nagar, Bengaluru, Karnataka...

Company Name : Altruist Technology Designation: - Customer Support (Semi Voice Process) Languages: English + Hindi or Tamil or Telugu Experienced should be in BPO Company Salary: - 25K CTC Location: - Kudlu Gate,Krishna Reddy Industrial Area,Hosapalaya ,Muneshwara Nagar ,Bengaluru -560068 **Salary**: ₹25,000.00 per month Schedule: - Day...

Company Name: - Startek Ageis Process: - Customer Support Voice Process Qualification: - Graduates Languages: - English + Hindi Experience: - Freshers or 6 Months of Exp in CSE Salary: - 20500CTC TH 15700 Fresher 24500CTC TH 19800 Experinece Quarterly Bonus: - 4065 Location: - Kudlu gate Pay: ₹22,000.00 per month Schedule: - Day shift -...

Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution Keep records of customer interactions, process customer accounts and file documents Follow communication procedures, guidelines and policies Identify and assess customers’ needs to achieve satisfaction Pay: ₹12,000.00 -...

Provide information of Products / Services / Offers to customers. Handling inbound calls & outbound calls Understand customer need Solve customers’ query over the phone It is a Full Time Customer Support / TeleCaller Pay: ₹18,000.00 - ₹20,000.00 per month **Benefits**: - Provident Fund Schedule: - Day shift Supplemental pay types: -...

1. **Job Title: International Customer support** 2. Quantification - PUC and Graduate (Bangalore University) 3. Pay Grade: 18K -32K take home 4. Shift Timing: Rotation shift 5. Free Transportation within 20Km 6. Language: Excellent English + Any Regional languages 7. Working days: 5 Days working 2 rotational week off. 8. Benefits: Cab for within 20 Km 9. 3...

Company Name: - Startek Ageis BPO Process: - Phone Pe(Voice ) Qualification: - Graduates Languages: - English and Hindi Experinece: - 0-1 Years of Exerinece in BPO Shifts: - Rotational Shift Female: - 7AM - 8PM Male: - 7AM - 12AM Salary: - 23,000/- CTC + Quarterly Bonus 3,894 Location: - Shivaji Nagar Pay: ₹23,000.00 per...

Company Name: - ONE POINT ONE SOLUTIONS Languages: - English + Hindi Qualification: - Graduation manadatory Salary: - 35K + Incentives Experience: - only in B2B Sales Working Days: - 6 Days of Working (Sunday fixed holiday) Timings: - 9:00 Am - 6:00 PM Location: - Near Krishna Reddy Industrial Area, Hosapalaya, Muneshwara Nagar, Bengaluru, Karnataka...

Provide information of Products / Services / Offers to customers. Handling inbound calls & outbound calls Understand customer need Solve customers’ query over the phone Pay: ₹15,000.00 - ₹16,000.00 per month **Benefits**: - Provident Fund Schedule: - Day shift Supplemental pay types: - Performance bonus Ability to commute/relocate: -...

CSA is required to take outbound calls related to seller requests, queries and complaints for giant e-commerce process. Pre - Requisites: 1. Must be an Indian Citizen and resident and should be 18-26 years of Age. 2. Must have excellent (Verbal) English communication skills and strong Hindi communication skills with no MTI. (Versant quality 3/4) 3. Should...

Looking for Excellent communication. International Voice process. Background verification. Customer support. Benefits - Two way cab facility within the hiring boundary. Quarterly Bonus & Performance based incentives are available. **Job Types**: Full-time, Permanent, Fresher **Salary**: ₹250,000.00 - ₹320,000.00 per year **Benefits**: -...

We have openings for Outbound voice process Good English with Hindi Mandatory Rotational week off Flexible work timings. Immediate joiner Pay: ₹15,000.00 - ₹28,296.97 per month Schedule: - Day shift - Morning shift **Education**: - Higher Secondary(12th Pass) (preferred) **Experience**: - total work: 1 year (preferred) - Customer service: 1...

**-Knowledge of TAT, compliance, ticketing systems, CSAT.** **-Working on short SLA and clearing backlogs.** English hindi Fluent mandate **Salary**: ₹20,700.00 - ₹25,000.00 per month Schedule: - Day shift - Morning shift - Night shift - Rotational shift **Education**: - Bachelor's (preferred) **Experience**: - total work: 1 year (preferred) -...

Responsible to handle the queries and complaints from Flipkart customers on inbound calls. - Provide information including Delivery time and other queries related to the product. - Fulfill invoice requests on purchased products. - Should have a minimum of 1 Year experience in BPO. - Should be proficient in spoken English and Hindi. Pay: ₹15,000.00 -...

**Hiring Immediate Joiners** **Key Responsibilities**: - Manage customer interactions efficiently across various processes such as FKBO, Berger, PhonePe, Acer, and more. - Deliver excellent customer service in English and additional languages as required by the process. - Work in rotational shifts, adhering to the scheduled hours and rotational offs. -...

A key role within Aegis Customer Support Services Pvt Ltd, the Customer Service Manager will be responsible for managing a team of representatives offering customer support. The ideal candidate will have a thorough understanding of the customer service process and be able to oversee its implementation effectively.Key Responsibilities:Team Management: Manage...

Manage large amounts of incoming phone calls - Generate sales leads - Identify and assess customers’ needs to achieve satisfaction - Build sustainable relationships and trust with customer accounts through open and interactive communication - Provide accurate, valid and complete information by using the right methods/tools - Meet personal/customer service...

Key Responsibilities:As a key member of our team, you will be responsible for managing a team of representatives who provide exceptional customer support.Leadership and Team Management:Oversee the customer service process to ensure seamless delivery of support services.Develop and implement policies and procedures to enhance customer satisfaction.Plan and...

Role-customer support Associate qualification-puc/Graduate Languages-english Hindi sal-17000-20000 **Job Types**: Full-time, Permanent, Fresher Schedule: - Day shift - Monday to Friday - Morning shift Ability to commute/relocate: - Bengaluru, Karnataka: Reliably commute or planning to relocate before starting work (required) **Education**: - Higher...