Chat Support Representative

2 months ago


Ahmedabad Gujarat, India VIPSA TALENT SOLUTIONS Full time

**Customer Service Representative (Non-Voice/Chat Support)**

**Job Overview**

**Responsibilities**
- Resolve customer inquiries with professionalism and efficiency using written communication only
- Contribute to delivering an exceptional customer experience

**Requirements**:

- Minimum 1 year of customer service experience is mandatory
- Excellent written communication skills, with strong grammar and spelling
- Diploma or Bachelor’s degree or higher is required
- Computer proficiency and ability to navigate multiple systems
- Flexibility to work in a 24/7 environment, including weekends and holidays

**Perks & Benefits**
- Office-based role for the first 6 months, with the possibility of transitioning to work from home based on performance
- Supportive and present leadership
- Career growth opportunities within a diverse and inclusive environment
- Competitive compensation and performance-based bonuses

**Interview Process**

Pay: ₹276,000.00 - ₹384,000.00 per year

Schedule:

- Rotational shift

Supplemental Pay:

- Shift allowance

Ability to commute/relocate:

- Ahmedabad, Gujarat: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- total work: 1 year (required)

Work Location: In person


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