Chat Support Representative
2 months ago
**Customer Service Representative (Non-Voice/Chat Support)**
**Job Overview**
**Responsibilities**
- Resolve customer inquiries with professionalism and efficiency using written communication only
- Contribute to delivering an exceptional customer experience
**Requirements**:
- Minimum 1 year of customer service experience is mandatory
- Excellent written communication skills, with strong grammar and spelling
- Diploma or Bachelor’s degree or higher is required
- Computer proficiency and ability to navigate multiple systems
- Flexibility to work in a 24/7 environment, including weekends and holidays
**Perks & Benefits**
- Office-based role for the first 6 months, with the possibility of transitioning to work from home based on performance
- Supportive and present leadership
- Career growth opportunities within a diverse and inclusive environment
- Competitive compensation and performance-based bonuses
**Interview Process**
Pay: ₹276,000.00 - ₹384,000.00 per year
Schedule:
- Rotational shift
Supplemental Pay:
- Shift allowance
Ability to commute/relocate:
- Ahmedabad, Gujarat: Reliably commute or planning to relocate before starting work (required)
**Experience**:
- total work: 1 year (required)
Work Location: In person
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