Tele Calling Executive

6 months ago


Kolkata West Bengal, India Jobstop Solutions Pvt Ltd Full time

Responsibilities:

- Conduct outbound calls to prospective customers from provided leads or databases.
- Introduce and explain our products or services to potential customers.
- Understand customer needs and requirements, and effectively communicate how our offerings can meet those needs.
- Follow up on leads generated through marketing campaigns or inquiries.
- Schedule appointments for sales representatives to meet with interested customers or provide them with additional information.
- Maintain accurate records of all interactions and leads in the CRM system.
- Achieve and exceed monthly targets for lead generation and sales conversions.
- Handle objections and rejections professionally, and strive to turn them into opportunities.
- Collaborate with the sales team to ensure smooth handover of qualified leads.
- Continuously improve product knowledge and sales techniques through training sessions and self-learning.
- Provide feedback to the marketing and product development teams based on customer interactions and feedback.
- Adhere to company policies and procedures regarding sales and customer interactions.

**Requirements**:

- Proven experience as a telecalling executive or similar sales/customer service role.
- Excellent communication skills, both verbal and written.
- Strong persuasion and negotiation skills.
- Ability to effectively manage time and prioritize tasks.
- Proficiency in using CRM software and other sales tools.
- High level of professionalism and integrity.
- Ability to work independently as well as part of a team.
- Goal-oriented mindset with a track record of achieving and exceeding targets.
- Adaptability and willingness to learn and implement new sales techniques.
- Minimum educational qualification: High school diploma; higher education in sales or marketing is a plus.

**Salary**: ₹24,000.00 - ₹25,000.00 per month

Schedule:

- Day shift

**Education**:

- Bachelor's (required)

**Experience**:

- telecalling: 2 years (required)
- tele sales: 2 years (required)

**Language**:

- English (required)

Work Location: In person


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