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1. Requirement Gathering:

- Conduct workshops with every functional TPOs to understand Business Processes and interfaces involved with current Release
- Upon understanding provide details of each monitoring capabilities along with use cases
- Design the flow of monitoring for each KPIs and update it to all Project Team
- provide customized solution based on requirement from Functional Team (apart from Standard KPIs)

2. Project Execution:

- Configure Monitoring in Pre-Prod system for Pre-Prod environment
- E2E Testing in Pre-Prod system
- After testing, connect with Project Team for sign off on Monitoring Test.
- Conduct session with Business / End user to go through on Monitoring.

3. Documentation:

- Create Document of an requirement in detail (Functional Area, KPI Type, KPI Description, Frequency, System ID, Recipient list, Action Owner)
- Update test Document of the Business KPIs tested in Pre-Prod system
- Provide How-to document to L1 support team
- Create Playbook during Pre-prod Testing with the error details and share it with Project team.

Technical Details:
Infrastructure Monitoring:
Interface Monitoring:

- PI Monitoring (Interface Monitoring, Channel Monitoring)

Business Process Monitoring:

- IDOC Monitoring
- File Monitoring
- Proxy Monitoring
- SAP AIF Monitoring
- Business KPI Monitoring
- Number Range Monitoring
- Inbound & Outbound queue Monitoring
- tRFC, qRFC Monitoring
- Table Monitoring (Table Entry Counter)

Job Monitoring:

- ABAP cancelled Jobs
- Long Running ABAP Job
- Data Consistency Management
- Cross Database Comparison
- Internal Database Comparison

Focused Insight dashboard
- Tactical Dashboard
- OCC dashboard