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Graduate Trainee

4 months ago

Chennai, India AstraZeneca Full time

**JOB TITLE: GRADUATE TRAINEE**:
**CAREER LEVEL: B3**:
**Leverage technology to impact patients and ultimately save lives**

**About Astrazeneca**:
AstraZeneca is a global, science-led, patient-focused biopharmaceutical company that focuses on the discovery, development and commercialisation of prescription medicines for some of the world’s most serious disease. But we’re more than one of the world’s leading pharmaceutical companies. At AstraZeneca we’re dedicated to being a Great Place to Work.

**About our it team**:
It’s a dynamic and results-oriented environment to work in - but that’s why we like it. There are countless opportunities to learn and grow, whether that’s exploring new technologies in hackathons, or redefining the roles and work of colleagues, forever. Shape your own path, with support all the way. Diverse minds that work cross
- functionally and broadly together.

**About the role**:
**Typical Accountabilities**:

- Responsible for ensuring availability and performance of the supported technology/platform services.
- Initial triaging, and remediation if possible of all P1, P2, P3, and P4 incidents.
- Responsible for escalating incidents from events to CC/SD on outage Incidents.
- Responsible for updating Knowledgebase articles.
- Responsible for incident queue management.
- Responsible for working on Incidents, Changes, Service & Problem Requests.
- Woking on ITIL Process.
- Working on 24/7 support.

**Education, Qualifications, and Experience**

**Essential**
- Bachelor Degree or equivalent with 0-1 of Operational experience.
- Good communication skills.
- Flexibility to work in shifts on rotational basis covering Americas, EMEA and ASIAPAC regions 24*7
- A self-starter with high levels of drive, energy, resilience and a desire for professional excellence
- Quick learner

**Desirable**
- Diploma\Bachelor’s degree

**Skills and Capabilities**

**Essential**
- Having knowledge on basic infrastructure
- Ability to learn IAM technologies
- Knowledge on AD
- Good Communication skills to work with the Vendors, Application Users & Third party service providers.
- Knowledge in Powershell, VBscript or BASH shell scripting, Python, Linux script preferred

**Desirable**
- Knowledge in Active Directory,
- Web development Html
- Java
- JavaScript
- PowerShell
- SNOW APIs
- Ability to work effectively in a matrix organization is essential.

**WHY JOIN US?**

We’re a network of high-reaching self-starters who contribute to something far bigger. We enable AstraZeneca to perform at its peak by delivering premier technology and data solutions.

We’re not afraid to take ownership and run with it. Empowered with unrivalled freedom. Put simply, it’s because we make a significant impact. Everything we do matters.

**SO, WHAT’S NEXT?**

**WHERE CAN I FIND OUT MORE?**

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status.