System Expert

2 weeks ago

Bengaluru Karnataka, India Signify Full time

Bangalore, India

Category

Research & Development

Posted Date

02/09/2024

Job Id

345416

We’re looking for a senior **IT professional** to join our **Wiz team** in **Bangalore**.

Working for Signify means being creative and adaptive. Our culture of continuous learning and commitment to diversity and inclusion creates an environment that allows you to build your skills and career. Together, we’re transforming our industry.

As the world leader in lighting, we’re constantly ahead of the curve. Through our leadership in connected lighting and the Internet of Things, we’re breaking new grounds in data analytics, AI, and smart homes, offices, cities and more

Signify is one of the few companies in the world to achieve carbon neutrality and our next sustainability goals are even bolder: doubling our positive impact on the environment and society by 2025.

The Wiz team is responsible to define, validate and drive the introduction of innovative lighting propositions to local end user sales teams.

As part of the Global team, the System Expert team is responsible to test systems with a user mindset, manage pilots and provide second line support for field issues. Next to the End User sales channel, the System Expert team is also providing direct technical support to our sales partners (Certified System Integrators, CSIs).

For this inspiring job, we are on the lookout for forward-thinking innovators with a background in Computer Science & Engineering to strengthen the IT expertise of the team. If you match this description, get in touch

**What you’ll do**:

- Provide ticketing support to the local sales teams and to partners
- Acceptance testing of new systems and products, including the documentation pack, prior to Market introduction.
- Train and support the End User sales teams, System Architects and partners to enable them to successfully propose, sell, deliver, and maintain commercial projects
- Feedback market experience to the R&D community
- The job includes regular travel, to a customers, partners or Signify locations with in India.
- Continuous learning is part of the role.

**Your qualifications**:

- Master’s degree in computer science & Engineering, or similar
- Overall 6-8 years of industry experience & at least 3 years of experience with cloud connected systems, Wi-Fi, TCP/IP, BLE, etc
- Expertise in IT systems, IT networks and Web Services
- Proven skills to analyze and solve IT network issues
- Experience in working with customers
- Ability to work in a global multidisciplinary team
- Ability to be self-directed and motivated
- Experience as a trainer
- Knowledge of Home lighting/ automation is preferred

**You are**:

- Result driven
- Eager to learn and able adjust to changing needs of the organization
- Very good communicator and able to bridge differences between partners
- Fluent in English
- Determined to put the customer first

**What you’ll get in return**:
We’re offering multiple opportunities for career development, like mentoring, coaching and stretch assignments, with strong international exposure for dynamic profiles. Learning is fundamental to our culture. Through continuous learning, we are transforming the industry. You have the chance to learn every day, acquire new skills and perspectives through customized online programs, and on-the-job experiences.

See #SignifyLife through the eyes of our employees

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