Merchant Trainer-it Support

5 months ago


Ahmedabad, India Petpooja Full time

Job Title:
Merchant Trainer-IT Support

**Job Description**:
**Roles and Responsibilities**:

- Can visit our Restaurant Partners in Field.
- Provide service and customer support during field visits.
- Install our POS software in their System / Device.
- Give training about our product to our client.
- Diagnose errors or technical problems and determine proper solutions to resolve their queries.
- Build positive relationships with customers.
- Research and identify solutions to software and hardware issues.
- Diagnose and troubleshoot technical issues, including account setup and network configuration.
- Ask customers targeted questions to quickly understand the root of the problem
- Ensure all issues are properly logged.
- Proven work experience as a Technical Support Engineer, Desktop Support Engineer, IT Help Desk Technician or similar role
- Hands-on experience with Windows/Linux/Mac OS environments.
- Good understanding of computer systems, mobile devices and other tech products.
- Ability to diagnose and troubleshoot basic technical issues
- Excellent problem-solving and communication skills
- Ability to provide step-by-step technical help, both written and verbal
- Additional certification in Microsoft, Linux, Cisco or similar technologies is a plus.

Experience Range:
0 - 5 years

Educational Qualifications:
Any graduation,

Skills Required:
IT Support, Software Support, Software Training, troubleshooting, Software configuration, Software Installation, Remote Support,
- Degree in computer science or information technology.
- Good written and verbal communication.
- Customer-service focus.
- Prior experience working on a Help desk, in IT, or similar technical function
- ** Ready for fieldwork**

Job Code: KL-F7QV9QLY

About Us

When Petpooja’s first avatar came into being in 2011, it was a simple B2B food delivery model that took bulk food orders from the corporates & passed them forward to the restaurants. But soon, our founders realised that the restaurants they worked with were not living up to their potential and were shutting down forever. Primarily it was due to a lack of coherent technology that could support their daily operations. Their billing machines were as bulky, tedious and old as time. Due to this, the restaurants never had an actual estimate of their profit margins & expenses. Back then, restaurants were suffering more than growing.
This was when our founders decided to build a robust, user-friendly & cost-effective billing software for SMB restaurants that will automate everyday operations and push businesses towards sustainability.
And now, a decade into the industry, we have realized our dream of becoming the ideal restaurant billing solution provider to all & every kind of food service business in India.

Why Us?

Join the Petpooja Family
Petpooja is always on the look-out for passionate and talented individuals. If you think you have the zest to work, learn, and have fun, then this is your nirvana
Attitude before Aptitude
When we say "Attitude before Aptitude", we mean that you need to have the correct attitude to qualify for a test of aptitude. While we do look for the highest aptitude and professional prowess, but, it's not going to be at the cost of the right attitude.

And if you want to know more about our team or culture, drop by our office for a cup of coffee or a game of pong As signified by our name
- Petpooja, we’re regarded as great hosts.



  • Ahmedabad, India Paytm Full time

    About Us: - Paytm is India’s leading digital payments and financial services company, which is focused on driving - consumers and merchants to its platform by offering them a variety of payment use cases. Paytm - provides consumers with services like utility payments and money transfers, while empowering them to - pay via Paytm Payment Instruments (PPI)...


  • Ahmedabad, India Petpooja (Prayosha food services Pvt ltd) Full time

    **Designation: - **Technical Support Engineer - **Department: - **Support - **Reporting Authority: - **Team Lead-Tech Support - **Location: - **Ahmedabad - **Education Qualification: - **Graduate and above - **Experience: - **1 to 5 Year - **Working Days: - **Rotational Weekoff - **Shift Timings: - **Rotational Shift - Degree in computer science or...


  • Ahmedabad, India Petpooja (Prayosha food services Pvt ltd) Full time

    Degree in computer science or information technology. - Good written and verbal communication. - Customer-service focus. - Prior experience working on a Help desk, in IT, or similar technical function - **Ready for field work** **Roles and Responsibilities**: - Can visit our Restaurant Partners in Field. - Provide service and customer support during field...


  • Ahmedabad, Gujarat, India Paytm Full time

    About Us:Paytm is a leading financial services company in India, offering a range of payment and financial solutions to consumers, merchants, and online platforms. Our mission is to bring half a billion Indians into the mainstream economy through payments, commerce, banking, investments, and financial services.The Team:The Merchant Helpdesk (MHD) team is...

  • Back Office Executive

    5 months ago


    Ahmedabad, India Smart Merchant Service Ltd. Full time

    Smart Merchant Services Limited is a full-service electronic payment processing company serving all size business owners. We offer a variety of hardware and service solutions for accepting credit & debit payment. Smart Merchant Services Private Limited is in collaboration with Smart Money EPS Inc USA. Our USA company has been in the industry for over 15...


  • Ahmedabad, India Peopletree Knowledge Services Pvt Ltd Full time

    **Company**:PeopleTree Knowledge Services Pvt. Ltd. **Position: Customer Support Supervisor/Trainer** **No. of positions**: 1 **Experience**: 4 to 7 years **Location**: Navrangpura,**Ahmedabad - Work from Office.** **Work week**: 5 days week - 45 hours a week **Work Time**: US Business Hours (i.e., your shift may end by 4:30 AM or 5:30 AM IST) **About...


  • Ahmedabad, India Sudarshan Cadd Technologies Private Limited Full time

    **Job Title: E-Learning Platform Trainer** **Description**: We are a dynamic and forward-thinking company seeking an experienced E-Learning Platform Trainer to join our team. As an E-Learning Platform Trainer, you will play a crucial role in educating our employees/students and ensuring their success on our online learning...

  • Academic Trainer

    4 months ago


    Ahmedabad, India THE P4 Full time

    **Job description** **Position: Academic Trainer.** **Responsibilities**: - Develop and deliver engaging academic training programs across various locations. - Design and customize course materials, lesson plans, and educational content for training. - Conduct assessments to measure the effectiveness of training sessions. - Provide constructive feedback...

  • Electrical Trainer

    5 months ago


    Ahmedabad, India Anmol Light Full time

    Responsibilities: Conduct training sessions on Dialux software for individuals and groups. Develop and deliver training materials, including presentations, exercises, and assessments. Provide hands-on training and practical demonstrations to ensure participants grasp the concepts effectively. Customize training programs based on the specific needs and...

  • Trainer

    2 months ago


    Ahmedabad, Gujarat, India TTEC Full time

    Trainer Be the spark that brightens days and ignite your career with TTEC’s award-winning employment experience. As a Learning and Development Trainer working onsite OR in Ahmedabad, India, you’ll be a part of bringing humanity to business. #experienceTTEC What You’ll be Doing Do you have a passion to train and guide others towards best practices? Do...

  • Retail Sales Trainer

    5 months ago


    Ahmedabad, Gujarat, India CSRBOX Full time

    **Position**:Retail Sales trainer (Part time) **Organisation**: BharatCares **Location: Rajkot** **About BharatCares** BharatCares (CSRBOX Foundation) is the social impact arm of CSRBOX. We believe in innovations, technology, and scale for providing solutions to the problems that we as a society have been grappling with. BharatCares works as a social...

  • Power BI Trainer

    5 months ago


    Ahmedabad, India Meraki Training Solutions Full time

    We are seeking an experienced and highly knowledgeable Power BI Trainer to join our team on a freelance basis. As a Power BI Trainer, you will be responsible for delivering high-quality training sessions to individuals and organizations looking to enhance their Power BI skills and knowledge. Your expertise in Power BI and your ability to communicate complex...

  • Co-ordinator

    2 months ago


    Ahmedabad, Gujarat, India Petpooja (Prayosha food services Pvt ltd) Full time

    **Roles and Responsibilities**: - Assign Tickets to Merchant Trainers based on their current location - Coordinating with clients regarding Training - Manage Client Feedback for training - Manage Feedback Data in CRM **Job Types**: Full-time, Permanent Pay: ₹18,000.00 - ₹20,000.00 per month **Education**: - Bachelor's (preferred) **Experience**: -...

  • Sales Trainer

    2 months ago


    Ahmedabad, Gujarat, India Aditya Birla Health Insurance Co. Limited Full time

    Sales Trainer Sales SALES TRAINING | AHMEDABAD Eligibility: 1.Graduate with prior Insurance Sales Experience - Plans, conducts, coordinates and implements a comprehensive training program for staff. Training components will be geared toward new hires, existing staff and individuals who seek one-on-one assistance. - Improves training effectiveness by...

  • Sales Trainer

    5 months ago


    Ahmedabad, Gujarat, India Aditya Birla Health Insurance Co. Limited Full time

    Sales Trainer Sales - SALES TRAINING | AHMEDABAD Eligibility: 1.Graduate with prior Insurance Sales Experience - Plans, conducts, coordinates and implements a comprehensive training program for staff. Training components will be geared toward new hires, existing staff and individuals who seek one-on-one assistance. - Improves training effectiveness by...

  • Process Trainer Lead

    2 weeks ago


    Ahmedabad, Gujarat, India Navigate Virtual CFOs Full time

    Job Title: Training Team Lead/Process TrainerJob Description: We are seeking a highly motivated and experienced Trainer to join our team at Navigate Virtual CFOs. As a Trainer, you will play a crucial role in enhancing the skills and knowledge of our staff. Your primary focus will be on delivering effective training sessions, developing training materials,...

  • Ielts Trainer

    5 months ago


    Ahmedabad, India Placement House Full time

    **Job Title: IELTS Trainer** **Responsibilities**: - Deliver engaging IELTS training sessions. - Create personalized learning plans for students. - Assess progress and provide constructive feedback. - Conduct mock tests and offer exam strategies. - Stay updated on IELTS test changes. - Motivate and support students. **Requirements**: - Bachelor's degree...

  • Professional Trainer

    5 months ago


    Ahmedabad, India Shivalik Group Full time

    **Possibilities, Learning, and Excitement**: At Shivalik, every day brings new possibilities, learning, and excitement. A truly entrepreneurial environment, incredible learning, and fast-track career growth are integral aspects of our culture. We also believe in taking early bets on talent, as we grow and move closer towards our 2021 vision. 3-5 Years Of...


  • Ahmedabad, Gujarat, India Jarmar Institute - India Full time

    Job Title: English Language Skills TrainerJob Summary:We are seeking a highly motivated and experienced English Language Skills Trainer to join our team at Jarmar Institute - India. As an English Language Skills Trainer, you will play a key role in providing training, guidance, and support to candidates for the International English Language Testing System...

  • Technical Trainer

    2 months ago


    Ahmedabad, India TIGI HR ® Full time

    Job Title : Technical Trainer No of Position : 3 Experience : 3+ Years Qualification : B.E. / B.Tech. / BCA / MCA / M.Tech. Work Location : Ahmedabad Skill Requirement: ●Proven 3+ years of experience as a Technical Trainer or a Training Specialist or a similar role ●Portfolio of conducting multiple training events in the corporate environment...