Branch Operation Officer

**JOB DESCRIPTION**
**Defined By**:
**Rev. No: HR/20141030/01 Date: 15-10-2015 Doc. No: NA**
**Department Head**

**Documented By Pushpendra Kumar Singh**

**Approved By Ashok Nagpal**

**Basic Information**

**Job Role **Branch Operations Officer **Designation**

**Department **Operations **Location **Respective Branch

**Organizational Relationships**

**Position reporting to **Cluster Business Manager and Ops Hub Manager

**No. of Direct Reports **Zero

**Job Purpose**
- Registers Maintenance
- Files booking from Logins to disbursement ( System Data Entry & Physical File

Management and courier)
- Receipt book Management
- Fund Requirement Planning ,Approval & Request
- Branch Collections (POT, DRE, Demand Collection register, Local Chq

Presentations)
- Branch Cash and Vault Management ,Cash Counting Machine handling
- Daily Reports Reviews : OD, MTD, Consolidated presentation status & others
- Banking activity : CMS, Local Chq Deposit, Deposit & Withdrawal
- Branch Administration & Petty cash management
- Customer related work (Part Payment, Pre-Payment ,Foreclosure ,Swap ,SOA

,Trench Disbursement ,NOC ,Insurance claim)

**Key Responsibilities**

**Managerial**
- **Responsibilities -**
- Applicable for Team Handling roles._

**Functional**
**Responsibilities**
- QC of Files & Dispatching to HUB/Agency as per policy
- Cash Management at Branch : Disbursements & Collections
- Branch Register Maintenance & Audit Compliance
- Branch MIS Maintenance

**Job Requirements**

**Qualifications **Graduate (B.Com Preferred)

1 year in an Operations Role in an NBFC / MFI / Bank, Cash handling experience
**Experience ** for cash related branch

Technical/Job related Skills: Operations experience in a banking/financial services role, basic numerical knowledge

Soft Skills: Communication (English -basic working knowledge, Local Language - depending on location of posting), must be personally organized at work

**Functional Competencies **Computer Skills: Open Office, Internet exposure

Travel required: Often (for training/back-up purposes)

People Management Skills: Should be a team player

**Behavioral Competencies **Shift Timings: 6 days a week; 9.30am to 6.30pm; Required to stretch during
Collections and at month-ends; also whenever volumes peak

**Key Interactions**

**Internal Nature or purpose of interaction**

Preferred Industry: Financial Services/Banking/Micro
- finance Co

Cash Handling Experience with computer knowledge

**External Nature or purpose of interaction**

Selection process: Written Test/Interview 2 Level /P-test:
Personal & Telephonic interview

**Job Types**: Full-time, Regular / Permanent

**Salary**: ₹250,000.00 - ₹270,000.00 per year

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Day shift

Supplemental pay types:

- Performance bonus

Ability to commute/relocate:

- Sangli, Maharashtra: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Bachelor's (preferred)

**Experience**:

- total work (preferred)
- Health insurance