Tele Calling Executive
2 weeks ago
JoB Title : TELE CALLER
Dep : Call center - Non voice (inbound calls & out bound calls )
language known : Tamil ,English
Exp : Min 1 up to 4 years
salary : Min 10000/- up to 15000/- per month + incentives
location : Karur - Tamilnadu
Company Name : Karur Gold Finance
Thogaimurugan builders
CONTACT CALL & Whatsapp : 8531048340
**Job Overview**:
**Responsibilities**:
- **Outbound Calls**:
- Make outbound calls to prospective customers using a prepared script.
- Explain products or services and answer questions from potential clients.
- Engage in effective and persuasive conversations to generate interest and secure appointments or sales.
- **Inbound Calls**:
- Handle incoming calls from existing and potential customers.
- Provide information about products, services, and address customer inquiries.
- Resolve customer complaints or concerns in a professional and timely manner.
- **Customer Relationship Management**:
- Build and maintain positive relationships with customers.
- Follow up with customers to ensure satisfaction and gather feedback.
- **Data Entry**:
- Accurately enter customer information into the database during and after each call.
- **Achieve Targets**:
- Meet or exceed daily and monthly call quotas and sales targets.
- **Team Collaboration**:
- Collaborate with team members and other departments to achieve overall business objectives.
- Participate in regular team meetings and training sessions.
**Requirements**:
- **Education and Experience**:
- High school diploma or equivalent.
- Proven experience as a Telecaller or similar customer service role is a plus.
- **Skills**:
- Excellent verbal communication skills.
- Strong persuasion and negotiation abilities.
- Customer-focused with a positive attitude.
- Ability to handle rejection and stay motivated.
- Basic computer skills and familiarity with CRM systems.
- **Adaptability**:
- Ability to adapt to changing scripts, products, and processes.
- **Punctuality**:
- Consistent attendance and punctuality.
**Benefits**:
- Competitive salary and performance-based incentives.
- Comprehensive training program.
- Career growth opportunities within the organization.
**Job Types**: Full-time, Permanent
Pay: From ₹15,000.00 per month
**Benefits**:
- Provident Fund
Schedule:
- Day shift
- Fixed shift
- Weekend availability
Supplemental pay types:
- Performance bonus
**Education**:
- Bachelor's (preferred)
**Experience**:
- Technical support: 1 year (required)
- tele sales: 1 year (required)
- 4G/LTE: 1 year (required)
**Language**:
- TAMIL,ENGLISH (required)
- TAMIL (required)
Work Location: In person
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