IT Support

1 week ago


Ahmedabad, India Ceorra Technologies Private Limited Full time

#responsibilities**:
**Respond to client inquiries promptly and provide relevant solutions.**

**Determine priority issues and escalate them to the proper channels for resolution.**

**Keep detailed records of all Client interactions and transactions.**

**Improve Client support processes and procedures by working with the team.**

**As needed, provide clients with product and service information.**

**Follow up with clients to ensure that their problems are completely remedied.**

**Flexible with the shift timing.**

**Must have the experience to work in a team.**

requirements**:
**Bachelor's degree or equivalent work experience in a relevant discipline.**

**Proven expertise in Client service or a related function.**

**Excellent written and verbal communication abilities in English.**

**Strong problem-solving abilities and the ability to think critically are required.**

**Knowledge of TR Software/Application and Client software and tools.**

**Ability to function in a fast-paced atmosphere while handling numerous duties at once.**

**Strong attention to detail and dedication to providing high-quality service.**

**A good attitude and a desire to assist others.**

Pay: ₹10,000.00 - ₹40,000.00 per month

Schedule:

- Day shift

Ability to commute/relocate:

- Ahmedabad, Gujarat: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- total work: 1 year (preferred)

**Speak with the employer**
+91 6357412890


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